Effective Communication, Goal Setting, and Teaching Techniques

Question 1

Stages of Client-personal trainer relationship

Answer 1

Rapport
Investigation
Planning
Action

Question 2

Rapport stage

Answer 2

Set the scene for establishing mutual understanding and trust.
Cultural competence
First Impressions
Verbal & Nonverbal communication: Voice quality, eye contact, facial expression, hand gestures, body position
Professional boundaries
Dealing with difficult clients

Question 3

Investigation stage

Answer 3

Gathering information
Active listening
Motivational interviewing
Responding to difficult disclosures

Question 4

OARS: Core communication skills

Answer 4

Asking open-ended questions
Offering affirmations
Reflective listening
Summarizing

Question 5

Planning Stage

Answer 5

Setting Goals
Generating and discussing alternatives
Formulating a plan
Evaluating the exercise program

Question 6

Setting goals

Answer 6

Avoid setting too many goals
Avoid setting negative goals
Set short and long-term goals
Include the client in the process
Revisit the goals on a regular basis

Question 7

Goal setting theory

Answer 7

Directed attention
Mobilized effort
Persistence
Strategy

Question 8

SMART goals

Answer 8

Specific
Measurable
Attainable
Relevant
Time-bound

Question 9

Action Stage

Answer 9

Self monitoring
Effective teaching techniques
Tell, show, do
Provide feedback
Modeling

Question 10

Stages of learning

Answer 10

Cognitive stage of learning - trying to learn a new skill
Associative stage of learning - begin to master the basics and are ready for more specific feedback
Autonomous stage of learning - client performs motor skills effectively and naturally