E2, Ch 19: Forecasting, Demand Planning Cont.

Question 1

peak demand

Answer 1

expect a spike due to advertisement/promotion or something associated w/ our product

Question 2

seasonal demand

Answer 2

related to a specific time of year

Question 3

unexpected demand

Answer 3

due to an unusually-expected event (ex. an underdog school makes it to championship and sees a spike in merchandise demand)

Question 4

chase demand

Answer 4

service industry; making changes based on fluctuations in demand

Question 5

sales and operations planning, S&OP

Answer 5

process at which we go through weekly/monthly meetings w/ stakeholders for better planning efforts; essentially just info-sharing

Question 6

collaborative planning, forecasting, and replenishment (CPFR)

Answer 6

web-based process used to coordinate efforts of a supply chain

Question 7

CPFR coordinates these types of efforts (3)

Answer 7

demand forecasting
production and purchasing
inventory replenishment

Question 8

aggregate plan

Answer 8

“big picture”
ex. entire year of sales

Question 9

production plan: what is it and what does it center on?

Answer 9

how much and when we are producing
centers on production rates/inventory

Question 10

master production schedule

Answer 10

disaggregates the aggregate plan by putting groups into time buckets

Question 11

staffing plan

Answer 11

for a service firm
staffing/HR

Question 12

resource plan

Answer 12

more detailed process lying between S&OP and scheduling

Question 13

S&OP is based on the _________ ____

Answer 13

aggregate plan

Question 14

planning

Answer 14

correlating stakeholders to determine what is needed to produce something

Question 15

planning is broken into.. (2)

Answer 15

long-term aggregate planning
near-term master production scheduling

Question 16

aggregate planning

Answer 16

combining individual end items into groups for planning purposes

Question 17

inputs to MPS (4)

Answer 17

beginning inventory
forecast demand
customer orders
production capacity

Question 18

outputs of MPS (4)

Answer 18

scheduled production quantities
staffing needs
projected ending inventory
excess/constraint capacity

Question 19

independent demand items

Answer 19

finished goods in MPS
ex. a soccer ball

Question 20

dependent demand

Answer 20

demand for an item generated by a production process or materials resource planning
ex. raw materials

Question 21

time fence

Answer 21

boundaries between periods in a planning horizon

Question 22

frozen time fence

Answer 22

0-8 weeks
changes to production plan not allowed

Question 23

slushy time fence

Answer 23

9-15 weeks
moderate/limited changes allowed

Question 24

liquid time fence

Answer 24

16-26 weeks
flexible changes allowed

Question 25

time bucket

Answer 25

period of time, usually one week, in which demand requirements are group duped for master scheduling and MRP

Question 26

material requirements planning

Answer 26

computerized info. system for planning/managing inventory for dependent demand items
ex. simple like planning a holiday meal

Question 27

MRP inputs (3)

Answer 27

master schedule file
inventory file
bill of materials file

Question 28

manufacturing resource planning/MRP II includes…(3)

Answer 28

production planning
machine capacity scheduling
demand forecasting/analysis
etc.

Question 29

enterprise resource planning, ERP

Answer 29

more robust data system stemming from MRP II

Question 30

data integration

Answer 30

data entered by one functional area will update to all others in real time

Question 31

data integration eliminates…..
and ensures…….

Answer 31

reposting of data/errors
a common vision

Question 32

scheduling

Answer 32

coordinating work tasks, ppl, materials, etc

Question 33

one major difference between scheduling the production goods and scheduling production of services is…..

Answer 33

that a service cannot be inventoried

Question 34

information system that schedules, dispatches, tracks, monitors … production

Answer 34

manufacturing execution system, MES

Question 35

service execution system

Answer 35

info system that links to schedules, dispatches, etc. and controls customer’s encounters

Question 36

forward scheduling

Answer 36

system takes an order and schedules the operation that must be completed forward in time

Question 37

backward scheduling

Answer 37

starts with due date and schedules required operations in reverse sequence

Question 38

schedule for peak demand

Answer 38

sufficient capacity will be available at any time to meet peak demand

Question 39

when scheduling for chase demand, we can adjust production rates through… (2)

Answer 39

(1) varying the workforce
(2) using overtime

Question 40

yield management

Answer 40

process of allocating capacity to right customer at right price

ex. hotels offer one set of rates during the week and a different during the weekend

Question 41

________ revenue by delivery of products and services

Answer 41

generate

Question 42

_____ by assessing and evaluating outcomes to determine if goals have been achieved

Answer 42

gauge