Diversity & Teamworking

Question 1

What is workplace diversity?

Answer 1

Range of individuals with varying race, economic, age, gender characteristics.

Question 2

What are the advantages of a diverse team?

Answer 2

“a. Different viewpoints
b. Difference experiences
c. Adds to employer brand and work culture”

Question 3

Define inclusion in the workplace?

Answer 3

Whereby everyone feels involved, treated fairly and respectfully regardless of their differences

Question 4

What is unconscious bias?

Answer 4

Underlying attitudes and stereotypes that people unconsciously attribute to another person or group that affect how they engage with them.

Question 5

What is Civil Rights Act of 1964?

Answer 5

US regulation that prohibits discrimination on the basis of race, color, religion, sex or national origin.

Question 6

What is Collaboration?

Answer 6

The action of working with someone to produce something

Question 7

What is a RACI matrix?

Answer 7

“RACI stands for the different responsibility types: Responsible, Accountable, Consulted, and Informed.

It is a document that clarifies which individuals or groups are responsible for a project’s successful completion, and the roles that each will play throughout the project.”

Question 8

What is Partnering?

Answer 8

Collaborative management approach that encourages openness and trust between parties to a contract.

Question 9

What is a Strategic Alliance?

Answer 9

“An arrangement between two companies to undertake a mutually beneficial project while each retains its independence.

The agreement is less complex and less binding than a joint venture, in which two businesses pool resources to create a separate business entity.”

Question 10

What is a Joint Venture?

Answer 10

A business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance.

Question 11

What are the benefits of a strategic alliance?

Answer 11

”- Access to New Markets.
- Shared Resources and Expertise.
- Cost Savings.
- Competitive Advantage.”

Question 12

What is Supply chain management?

Answer 12

The process of managing the flow of goods and services to and from a business, including every step involved in turning raw materials and components into final products and getting them to the customer.

Question 13

What makes a good team member?

Answer 13

”* Listening to other people’s ideas
* Discussing with team members and encouraging them to interact
* Respecting others and their ideas
* Sharing information to create a positive team environment
* Participation and ensuring all team members get involved
* Good communication skills
* Identify strengths and weaknesses
* Reflection”

Question 14

What are the benefits of team working?

Answer 14

“ Improved productivity
 Improved quality
 Improved customer focus.
 Speed up the development of solutions.
 Increase employee motivation.
 Utilise different skillsets”

Question 15

What needs to be done for effective meeting?

Answer 15

”- Agenda
- Brief attendees on their actions from last time
- Timely invitation
- Minute everything adequately
- Make sure agendas do not overrun”

Question 16

If a member of your team was difficult or disruptive in a meeting how would you deal with it?

Answer 16

”* I would analyse the situation to be clear about the issue and the effect the person has on other team members.

• I would take them aside and inform them that their behaviour is not appropriate and try to ascertain the reason why:
  o Personal issue.
  o Problem with another team member.
  o Agitated about a project issue or decision.
• If there was no reason or the answer was not to my satisfaction I would request that they make an effort to improve their conduct in the future.
• If their behaviour did not improve I would:
  o If member of Equals then speak to senior management about replacing this person.
  o If member of project team then speak to senior management and client about replacing them.”