Diversity, Inclusion and Teamworking - Summary of Experience

Question 1

How does conversing with different individuals broaden your experiences towards teamworking?

Answer 1

• Diverse range of experiences means that I can think in different ways and hope to bring in different ideas that impact the problem solving technique

Question 2

How do you collaborate with others?

Answer 2

• Give everyone an option to speak
• Make sure everyone is on the same page
• Delegate within team - responsibilities

Question 3

Tell me when you have shown leadership qualities?

Answer 3

New graduate entered the team
- Trained him up on workman platforms and processes we follow
- Directed towards important legislation

Due diligence
- Leading a team of two in arranging development of 16 DD reports for a sale - allocating tasks and working together to form one standardised report

Question 3

What is diversity?

Answer 3

Practice of including/involving people from different gender/age/race/religion/sexual orientation

Question 4

What is inclusion?

Answer 4

Giving everyone equal access to opportunities and resources - Integrating people into the environment

Question 5

Can you give me a few examples of inclusion and teamworking?

Answer 5

Inclusion
- My firm creates a safe space for employees
- I get a chance to speak in meetings

Teamworking
- DD reports
- Property handovers

Question 6

How is diversity applied in the workplace?

Answer 6

Firm ensure to employee people from different backgrounds/experiences - Team make up at random

Question 7

What are the three justifications for diversity and inclusion?

Answer 7

• Moral case (right thing to do)
• Business case (profit)
• Legal case (against law)

Question 8

What skills have you developed as a professional person?

Answer 8

Communication and written skills

Question 9

How do you support others?

Answer 9

• Provide encouragement and motivation
• Constructive feedback

Question 10

Can you give me an example of when you have shared knowledge with others?

Answer 10

Trained up new graduate

Question 11

What teams have you worked with?

Answer 11

• Accounts
• Credit Control
• HR
• Solicitors
• Investors

Question 12

What are the benefits of teamworking?

Answer 12

• Range of ideas/solutions
• Shared workload

Question 13

What is teamworking?

Answer 13

Cooperative effort by a group of people to achieve a common goal

Question 14

Why might a team fail?

Answer 14

• Poor leadership
• Conflicting personality
• Lack of competence within group

Question 15

What are the advantages of having a diverse team?

Answer 15

• Sense of belonging
• Difference ideas and ways of thinking
• Different experiences - Impact thinking
• Better morale due to promoting equality

Question 16

What is the difference between diversity and inclusion?

Answer 16

Diversity = groups characteristics (makeup)
Inclusion = Act of making people feel welcome (included)

Question 17

What is your firms diversity and inclusion policy?

Answer 17

• Every employee treated equal
• Disciplinary action against treating those different
• Support disabled employees
• Fair recruitment process
• Comply with 2010 Equality Act

Question 18

What is prejudice?

Answer 18

Favouring/disliking something without good reason

Question 19

What is unconscious bias?

Answer 19

Making judgements or decisions on the basis of our prior experience/interpretations (not aware we are doing it) - Challenge by recognising and education

Question 20

What are the types of discrimination?

Answer 20

• Direct - e.g. skin colour and refusing rights
• Indirect - e.g. work policy same for everyone but affects certain people due to characteristic
• Victimisation - e.g. student says racism from tutor and excluded by other staff
• Harassment - e.g. comments on appearance/jokes

Question 21

What does RICS say about diversity and inclusion?

Answer 21

EDI - RICS: Diversity, Equity and Inclusion
- 45 point action plan to jointly improve equality, diversity and inclusion (July 2022)

Inclusive employer quality mark (IEQM) - helps firms gain diverse workforce

Question 22

What are the drawbacks of team working?

Answer 22

• More people to agree on strategy
• Longer to make decisions

Question 23

How could you improve when working?

Answer 23

Improve task management and prioritisation

Question 24

What is equality?

Answer 24

Ensuring every individual has equal opportunity and rights

Question 25

How does working as a surveyor broaden your own experiences towards diversity, inclusion and teamworking?

Answer 25

• Learn about different strategies of working
• Different clients come from different backgrounds - All speak different but I ensure to keep professional tone etc
• Teamworking - Learn from range of others to ensure my knowledge is strong for any teamworking I

Question 26

Tell me about RICS DEI recent updates?

Answer 26

Diversity, Equity and Inclusion
- Delivered more CPD regarding DEI and the community
- Audited speakers at events to ensure representation
- Encouraged more women to become FRICS
- Joined the RACE equality code in Q1 2024