Diversity, Inclusion and Teamworking - Summary of Experience Flashcards

1
Q

How does conversing with different individuals broaden your experiences towards teamworking?

A
  • Diverse range of experiences means that I can think in different ways and hope to bring in different ideas that impact the problem solving technique
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2
Q

How do you collaborate with others?

A
  • Give everyone an option to speak
  • Make sure everyone is on the same page
  • Delegate within team - responsibilities
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3
Q

Tell me when you have shown leadership qualities?

A

New graduate entered the team
- Trained him up on workman platforms and processes we follow
- Directed towards important legislation

Due diligence
- Leading a team of two in arranging development of 16 DD reports for a sale - allocating tasks and working together to form one standardised report

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3
Q

What is diversity?

A

Practice of including/involving people from different gender/age/race/religion/sexual orientation

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4
Q

What is inclusion?

A

Giving everyone equal access to opportunities and resources - Integrating people into the environment

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5
Q

Can you give me a few examples of inclusion and teamworking?

A

Inclusion
- My firm creates a safe space for employees
- I get a chance to speak in meetings

Teamworking
- DD reports
- Property handovers

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6
Q

How is diversity applied in the workplace?

A

Firm ensure to employee people from different backgrounds/experiences - Team make up at random

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7
Q

What are the three justifications for diversity and inclusion?

A
  • Moral case (right thing to do)
  • Business case (profit)
  • Legal case (against law)
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8
Q

What skills have you developed as a professional person?

A

Communication and written skills

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9
Q

How do you support others?

A
  • Provide encouragement and motivation
  • Constructive feedback
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10
Q

Can you give me an example of when you have shared knowledge with others?

A

Trained up new graduate

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11
Q

What teams have you worked with?

A
  • Accounts
  • Credit Control
  • HR
  • Solicitors
  • Investors
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12
Q

What are the benefits of teamworking?

A
  • Range of ideas/solutions
  • Shared workload
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13
Q

What is teamworking?

A

Cooperative effort by a group of people to achieve a common goal

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14
Q

Why might a team fail?

A
  • Poor leadership
  • Conflicting personality
  • Lack of competence within group
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15
Q

What are the advantages of having a diverse team?

A
  • Sense of belonging
  • Difference ideas and ways of thinking
  • Different experiences - Impact thinking
16
Q

What is the difference between diversity and inclusion?

A

Diversity = groups characteristics (makeup)
Inclusion = Act of making people feel welcome (included)

17
Q

What is your firms diversity and inclusion policy?

A
  • Every employee treated equal
  • Disciplinary action against treating those different
  • Support disabled employees
  • Fair recruitment process
  • Comply with 2010 Equality Act
18
Q

What is prejudice?

A

Favouring/disliking something without good reason

19
Q

What is unconscious bias?

A

Making judgements or decisions on the basis of our prior experience/interpretations (not aware we are doing it) - Challenge by recognising and education

20
Q

What are the types of discrimination?

A
  • Direct - e.g. skin colour and refusing u rights
  • Indirect - e.g. work policy same for everyone but affects certain people due to characteristic
  • Victimisation - e.g. student says racism from tutor and excluded by other staff
  • Harassment - e.g. comments on appearance/jokes
21
Q

What does RICS say about diversity and inclusion?

A

EDI
- 45 point action plan to jointly improve equality, diversity and inclusion (July 2022)

Inclusive employer quality mark (IEQM) - helps firms gain diverse workforce

22
Q

What are the drawbacks of team working?

A
  • More people to agree on strategy
  • Longer to make decisions
23
Q

How could you improve when working?

A

Improve task management and prioritisation

24
Q

What is equality?

A

Ensuring every individual has equal opportunity and rights

25
Q

How does working as a surveyor broaden your own experiences towards diversity, inclusion and teamworking?

A
  • Learn about different strategies of working
  • Different clients come from different backgrounds - All speak different but I ensure to keep professional tone etc
  • Teamworking - Learn from range of others to ensure my knowledge is strong for any teamworking I