Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

APC Revision > Diversity, Inclusion and Teamworking > Flashcards

Diversity, Inclusion and Teamworking Flashcards

1
Q

What do you think Diversity, Inclusion and Teamworking is?

A
  • Role within a Team
  • How to interact with team members including behaviour and communication
  • How to build a diverse and inclusive team
  • The benefits of having a diverse team
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are good team selection techniques?

A
  • Team theories
  1. 9 Personality profiles - Belbin
  2. Split into 3 areas with 9 Personalikty profiles
    • ​Action
      • Shaper - Challenges team to improve
      • Implementer - Puts ideas into action
      • Complete finisher - Thorough, timely completion
    • People
      • Co-ordinator - Act as chair person
      • Team Worker - Encourages co-operation
      • Resource Investigator - Explores outside opportunities
    • Thought
      • Plant - Presents new ideas and approaches
      • Monitor-Evaluator - Analyses options
      • Specialist - Provides specialised skills
  • Diverse recruitment
  • procedures are free from biases related to:
    • a candidate’s age,
    • race,
    • gender,
    • religion,
    • sexual orientation, and other personal characteristics that are unrelated to their job performance.
    • disability
    • mental health issues
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is Bias?

A
  • Bias
    • ​Inclination or pejudice for or against a person or group in a way to be considered unfair
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is Diversity?

A
  • Diversity
    • Is the mix of differences that people bring to our lives every day.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is Inclusion?

A
  • Inclusion
    • ​How we make the mix work to drive performance and innovation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Name what is considered as Diversity?

A
  1. Gender
  2. Age
  3. Rage
  4. Skin Colour
  5. Ethnicity
  6. Nationality
  7. Experience
  8. Disability
  9. Hidden Disability
  10. Political views
  11. Talent
  12. Heritage
  13. Skills
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is RICS Inclusive Employer Quality Mark (IEQM)?

A
  • Based on 4 Key Principles
  1. ​Leadership
    • ​​​Increasing Diveriisty in the workforce
  2. Recruitment
    • ​​Attract new people from under-represented groups
  3. Culture
    • ​​IInclusive culture, engage with developing, delivering, monitoring and assessing diversity and inclusitivity
  4. Development
    • ​​Training and promotion policies
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are formal team communication processes?

A
  • Management/Motivation
  • Regular communication/use of tech
  • Good interpersonal skills
    • ​Verbal
    • Written
  • Callaboration/Sharing
  • Interest/Ownership
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are good partnering and collaborative working techniques?

A
  1. Create and clear and compelling cause
  2. Communiicate expectations
  3. Establish team goals
  4. Leverage team member strengths
  5. Having good cohesion between team members
  6. Encourage innovation
  7. keep promises and honour requests
  8. Encourage people to socialize out of work
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What teamworking skills would you use for supply chain management?

A
  • Selection and appointment
  • Consultants, contractors, sub-contractors
  • Partnering
  • Collaboration
  • Frameworks
  • Risk/Value assessment/Management
  • Monitoring, evaluating, improving
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What legislation is relevant to teamworking?

A
  1. Health & Safety at Work Act 1974
  2. Recruitment/resources
  3. Employment Law
  4. Anti-slavery
  5. Work/Life Balance
  6. Flexible Working
  7. Maternity/Paternity Leave
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Sample APC Questions

  1. Are you aware of any teamworking Theories?
  2. How can you ensure teams work effectively?
  3. How would you build a team?
  4. How can a team be collectively motivated?
  5. What is RICS’s stance on Diversity and Inclusion?
  6. What is the RICS Inclusive Employer initiative?
A
  1. Yes - Belbin Theory - Split into 3 areas with 9 personality profiles
    2.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is Equality?

A
  • Equality is about ensuring everybody has an equal opportunity, and is not treated differently or discriminated against because of their individual characteristics.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Why should organisations be focusing on making improvements to the diversity and inclusivity of their workforce and supply chains?

A

There are three justifications for diversity and inclusion:

  • The moral case
  • The legal case
  • The business case
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What does the Equality Act 2010 do?

A

It merges the following acts:

  1. the Equal Pay Act 1970
  2. the Sex Discrimination Act 1975
  3. the Race Relations Act 1976
  4. the Disability Discrimination Act 1995
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is the Purpose of the Equality Act 2010?

A
  • To protect individuals from unfair treatment and promote a fair and more equal society.
17
Q

What are the 9 definitions under the Equality Act?

A
  1. Age
  2. Disability
  3. Gender re-assignment
  4. Marriage & Civil Partnership
  5. Pregnancy and Maternity
  6. Race
  7. Religion or belief
  8. Sex
  9. Sexial orientation
18
Q

What are the 4 types of discrimination under the Equality Act?

A
  1. Direct discrimination
    • ​​Someone is treated less favourably
      • Not to emply them or dismiss them
      • withold promotion ro training
      • poorer terms and conditions
  2. Indirect discrimination
    • ​​Recruitment selection criteria
    • contractual benefits
    • a redundancy scoring matrix
  3. Harrassment
    • ​​includes bullying, nicknames, threats, jokes, ‘banter’, gossip, inappropriate questions
    • can be verbal, written or physical
  4. Victimisation - something that causes disadvantage, damage, harm or loss
    • making an allegation of discrimination, and/or
    • supporting a complaint of discrimination, and/or
    • giving evidence relating to a complaint about discrimination, and/or
    • raising a grievance concerning equality or discrimination,
19
Q

What key policies should be in place?

A
  1. Diversity and Inclusion
  2. Anti-harassment and bullying policy
  3. Family-friendly policies
  4. Flexible/ agile working
  5. Disciplinary and grievance procedures
  6. Transitioning at work policy
  7. Recruitment and selection policy
  8. Intranet​
20
Q

What is inclusive communication?

A

Inclusive communication relates to all types of communication including:

  • Written communication
  • Online information
  • Telephone
  • Face to Face

APC Revision (32 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions