Diversity, inclusion and teamworking Flashcards
Equality Act 2010
The purpose of the Act is to:
* advance equality of opportunity for all
* update and strengthen the previous legislation, and
* deliver a simple and accessible framework of discrimination law that protects individuals from unfair treatment and promotes a more equal society.
The Act covers nine specific characteristics, which individuals are protected from being used as a reason to treat them differently:
* age
* disability
* gender reassignment
* marriage/civil partnership
* pregnancy/maternity
* race
* religion/belief
* sex and sexual orientation.
What is inclusive communication?
Inclusive Communication is sharing information in a way that everybody can understand. People understand and express themselves in different ways.
Listening
Training
Body Language
Encouragement and Feedback
What is & are formal communication processes?
The process of exchanging information by official procedures and systems, etc. in the organizational structure.
Such as;
- Meetings
- Microsoft Teams
- Connect
- Teams
- Emai
What is meant by the term unconscious bias?
Unconscious bias (also known as implicit bias) refers to unconscious forms of discrimination and stereotyping based on race, gender, sexuality, ethnicity, ability, age, and so on
What is the key legislation to consider for this competency?
‘Equality Act 2010
The National Planning Policy Framework (NPPF)
Approved Document M: Access to and use of buildings
BS 8300: Design of an accessible and inclusive built environment
RICS - Inclusive Employer Quality Mark (IEQM)
Discuss the advantages of teamworking in your area of practice?
’- Combine skills
- Increased speed and resource
- More creativity and productivity
- Better communication
- Team support and satisfaction
What are the nine Belbin team roles?
’- A teamworking model setting out different roles that people within a team (knowingly or unknowingly) assume when working together.
- Shaper: Drives work forward and gets things done, has a clear idea of the desired direction of travel.
- Implementer: Also gets things done, looking for way to turn talk into action, general practical activity.
- Complete Finisher: Focuses on completing tasks and tidying up all those loose ends.
- Coordinator: Manage the group dynamics, often in a leadership role.
- Team worker: Helps the team work effectively by supporting personal relationships.
- Resource investigator: Gathers external resources and information to help the team.
- Plant: Generates ideas and creative solutions, not all of them practical.
- Monitor/ Evaluator: Good at critically assessing idea and proposals, and at making decisions.
- Specialist: Brings expert knowledge to the group, not always necessary to effective functioning.
What are the main stages of team development?
(Tuckman’s Theory)
’- Forming (or undeveloped) - when people are working as individuals rather than a team.
- Storming - teams need to pass through a stage of conflict if they are to achieve their potential. The team becomes more aggressive, both internally and in relation to outside groups, rules and requirements.
- Norming (or consolidating) - the team is beginning to achieve its potential, effectively applying the resource it has to the tasks it has, using a process it has developed itself.
- Performing - when the team is characterised by openness and flexibility. It challenges itself constantly but without emotionally charged conflict, and places a high priority on the development of other team members.
- Mourning - when the team disbands.
What are some characteristics of effective teams?
’- A common sense of purpose
- A clear understanding of the team‘s objectives
- Resources to achieve those objectives
- A valuing of members’ strengths and respecting their weaknesses
- Mutual trust & respect
- A willingness to share knowledge and expertise & speak openly
- A range of skills among team members to deal effectively with all its tasks
-A range of personal styles for the various roles needed to carry out the team’s tasks.
What makes a good team?
’- Understanding each other’s needs and working habits.
- Regular contact with each other.
- Having defined roles.
- Diverse and inclusive team.
- Knowing one-another on a personal level, building relations.
How would you deal with an unproductive team member?
’- Ensure they fully understand what is required of them.
- Either ask them what the issue is or report it to their line manager, depending upon the scenario.
Give me an example of when you’ve worked effectively within a team?
On AEMP once the RIBA 2 scope was confirmed, there was good collaboration & communication from the team. Everyone understood their role and attended meetings contributing regularly ensuring everyone was up to date.
In turn all outputs were provided, also in alignment with the brand new document system to which we had little objection, providing all outputs on time to the desired quality resulting in 10/10 on our most recent client experience survey.
What is the Latham report ?
’- A report commissioned by the UK Government, to looking into the apparent failings of the construction industry as a whole
- The Latham report led to the creation of the Construction Industry Board (CIB) in 1995 to oversee implementation of its recommendations
- Found that the Government should become a best practice client, and
- That the NEC suite of contracts should be adopted to improve a less adversarial approach
- Encouraged Partnering between companies and organisations
- Risk should be allocated to the party best able to handle it
What is the Herzberg Theory?
‘Two factor motivational theory.
Workers are motivated to work harder through motivators, such as;
- Empowerment
- Job enlargement
- Job Enrichment
Why is diversity important to business?
’- Diverse talent-pool to recruit from
- Bring new ideas and perspectives from different backgrounds
- Shown to improve productivity and profitability
- Positive reputation and increased market opportunities
- Improved cultural awareness and a better working environment
