Digital Flashcards
1
Q
5 Essential Components of Digital Transformation
A
- People
- Data
- Insights
- Action
- Results
2
Q
How to develop a digital strategy? 3 steps
A
- Define where the value is
- Disign pilots and build a digital roadmap
- Transform to capture value from digital
3
Q
The Digital Mantra (organizations)
A
Customer Centricity at the Core
Strategy
Culture
Organization
Capabilities
4
Q
The digital leader across the 4 dimensions
A
Strategy: Bold, long-term orientation, Linked to business strategy, Centered around customer needs
Culture: Risk appetite, Test and learn, Speed / Agility, Internal collaboration, External orientation
Organization: Roles and responsibilities, Talent and leadership, Digital investment, Governance / KPIs
Capabilities: Connectivity, Automation, Data-driven-decision-making, Content, Customer-experience, IT architecture
