Delivering Business Solution - 14 Module Flashcards

1
Q

______ helps us assess the different areas when designing the solution

A

POPIT

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2
Q

What is the SARAH

A

Describes the emotional curve that anyone may experience during the instruction of business change

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3
Q

What does SARAH stand for ?

A

Shock
Anger
Rejection
Acceptance
Hope

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4
Q

Three major aspects of the implementations stage considerations

A

Business readiness assessment

Transition and Migration

People’s reaction to change

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5
Q

What is CCPOLDAT

A

Used to assess business readiness

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6
Q

What does CPPOLDAT

A

Customer

Product

Process

Organisation

Location

Data

Application

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7
Q

What is Transition requirement

A

Sets out key areas to be addressed for a successful change implementation

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8
Q

What is the business readiness statement

A

An analysis of readiness of an organisation to accept business changes, and identification of the actions required to ensure organisation is ready

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9
Q

What are the four elements of the Benefits plan ?

A

Context vision
Benefit profiles
Benefits network dependencies
Responsibilities
Tracking procedures

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