Defining the solution - Module 8 Flashcards
What is Gap analysis ?
Existing situation is compared with target system to identify where there are changes to be made
Gap analysis compare the __ __ and ___ ___ models
As Is and To be
Gap analysis can be concerned with ______ or ______ change
Localised or Extensive
What is Localised gap analysis
Concerned with a change to a particular task, screen or feature
What is Extensive gap analysis
Change to a business process, product or to an entire business area or organisation
How may the desired target state be recorded ?
TOM
BAM
To be business process model
Task analysis
How may the current state be recorded ?
Rich pictures
Mind maps
Fish bone diagram
As is business process model
Value stream diagrams
Capability maps
Information or data models
What are the stages of the GAP analysis process:
Ass
As
Com
Iden
Con
Assemble representation of existing situation
Assemble representation of target situation
Compare representations of existing and target situation
Identify gaps to be addressed
Consider possible actions to address the gaps
______ is a popular approach to gap analysis as it serves as an aide-memoire and ensures a holistic view is taken that encompasses all of the areas where change may be required
POPIT
What can provide a holistic view for gap analysis ?
POPIT Model
How does the P (Processes) relate to GAP analysis ?
Identifying difference and changes required in the as is and to be processes
How does the IT (Information and Technology) relate to GAP analysis?
Process improvements may require changes to the IT system
Must consider Functional and Non functional requirements for IT support required.
Ensure IT systems are accessible
IT systems integrate with current applications (EA)
How does the O (Organisation structure) of POPIT relate to Gap analysis ?
Culture
Shared values
Organisational structure
Management styles alignment with strategy
How does the P (People) of POPIT relate to Gap analysis
Changes should be communicated
Employee skills
Recruitment need
Staff development requirement
Staff motivation and reward
What is the basic option?
Deal with the most pressing issues
What are some of the features of the basic option
Little to no technological change
Possibly of the shelf software
Requires limited changes to other POPIT dimensions
What is the extended option?
Some additional features (Basic plus some additions)
What is the exhaustive option?
A comprehensive solution ( Including all features)
Provide some characteristics of the exhaustive option
Longest and most costly of all the options
May be bespoke software
Impact on all POPIT dimensions likely to be extensive
Meets a wide range of non-functional requirements
Provide some characteristics of the extended option
May require the customisation of a purchase software product, or be a bespoke product
Could be enhancement of in house application
POPIT dimensions may be affected to a greater degree compared to basic option
What is Divergent thinking
A thought process or method used to generate creative ideas by exploring many possible solutions
What is Convergent thinking
A thought process or method that focuses on coming up with the single, well established answer to a problem
KSF’s
Identify when sufficient suggestion have been generated
Focus should then shift to reviewing feasible ideas
Offer a potential way forward
