Defining the solution - Module 8 Flashcards

1
Q

What is Gap analysis ?

A

Existing situation is compared with target system to identify where there are changes to be made

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2
Q

Gap analysis compare the __ __ and ___ ___ models

A

As Is and To be

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3
Q

Gap analysis can be concerned with ______ or ______ change

A

Localised or Extensive

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4
Q

What is Localised gap analysis

A

Concerned with a change to a particular task, screen or feature

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5
Q

What is Extensive gap analysis

A

Change to a business process, product or to an entire business area or organisation

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6
Q

How may the desired target state be recorded ?

A

TOM

BAM

To be business process model

Task analysis

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7
Q

How may the current state be recorded ?

A

Rich pictures
Mind maps
Fish bone diagram
As is business process model
Value stream diagrams
Capability maps
Information or data models

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8
Q

What are the stages of the GAP analysis process:

Ass
As
Com
Iden
Con

A

Assemble representation of existing situation

Assemble representation of target situation

Compare representations of existing and target situation

Identify gaps to be addressed

Consider possible actions to address the gaps

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9
Q

______ is a popular approach to gap analysis as it serves as an aide-memoire and ensures a holistic view is taken that encompasses all of the areas where change may be required

A

POPIT

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10
Q

What can provide a holistic view for gap analysis ?

A

POPIT Model

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11
Q

How does the P (Processes) relate to GAP analysis ?

A

Identifying difference and changes required in the as is and to be processes

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12
Q

How does the IT (Information and Technology) relate to GAP analysis?

A

Process improvements may require changes to the IT system

Must consider Functional and Non functional requirements for IT support required.

Ensure IT systems are accessible

IT systems integrate with current applications (EA)

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13
Q

How does the O (Organisation structure) of POPIT relate to Gap analysis ?

A

Culture

Shared values

Organisational structure

Management styles alignment with strategy

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14
Q

How does the P (People) of POPIT relate to Gap analysis

A

Changes should be communicated

Employee skills

Recruitment need

Staff development requirement

Staff motivation and reward

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15
Q

What is the basic option?

A

Deal with the most pressing issues

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16
Q

What are some of the features of the basic option

A

Little to no technological change

Possibly of the shelf software

Requires limited changes to other POPIT dimensions

17
Q

What is the extended option?

A

Some additional features (Basic plus some additions)

18
Q

What is the exhaustive option?

A

A comprehensive solution ( Including all features)

19
Q

Provide some characteristics of the exhaustive option

A

Longest and most costly of all the options

May be bespoke software

Impact on all POPIT dimensions likely to be extensive

Meets a wide range of non-functional requirements

20
Q

Provide some characteristics of the extended option

A

May require the customisation of a purchase software product, or be a bespoke product

Could be enhancement of in house application

POPIT dimensions may be affected to a greater degree compared to basic option

21
Q

What is Divergent thinking

A

A thought process or method used to generate creative ideas by exploring many possible solutions

22
Q

What is Convergent thinking

A

A thought process or method that focuses on coming up with the single, well established answer to a problem

23
Q

KSF’s

A

Identify when sufficient suggestion have been generated

Focus should then shift to reviewing feasible ideas

Offer a potential way forward