Deck 3 Flashcards
What is the difference between control limits and tolerances with respect to quality?
Control limits define the boundaries of common variation and tolerances specify the range of acceptable results.
The project teams uses an Ishikawa diagram and identifies the root cause of the high defect density is due to overly stringent effort estimations. What is your logical next step in this scenario?
Redo the effort estimates with experts
The process of developing options and actions to enhance opportunities and reduce threats to the project objectives is known as
Plan risk response
What are the 7 items in the staff management plan?
Staff acquisition Resource calendars Staff release plan Training needs Recognition and rewards Compliance Safety
Which conflict resolution technique concludes with meeting, discussing at length, long negotiations and parties agree without enthusiasm but with some degree of satisfaction?
Compromise/ reconcile
The project sponsor expresses concerns that some information about certain stakeholders like the classifications are too sensitive and recommends removing this information from the stakeholder register. What to do?
Limit access to the stakeholder classification in the stakeholder register.
Which of the following is not an enterprise environmental factor?
Organizational standard processes and policies.
If deliverables will not be completed in time to go through the control quality process before being inspected by the client, what must the PM do?
Try to move the inspection date because they can’t complete the control quality process prior to the validate scope.
You have completed 40% of your project work. The approved budget is $10,000. How much have you spent to date if your CPI is 0.8?
First calculate the EV and then calculate the AC. EV is calculated using the formula EV = %complete x BAC = 40% x 10,000 = $4,000. AC can be calculated by the formula AC = EV / CPI = $4000/ 0.8 = $5000.
The percentage of defects is very low and you decided that any corrective or preventive action is not necessary. What process should you perform to ensure the customer formally accepts the deliverables?
Validate scope
When a project is in initiation, what should be done immediately if PM learns that the effort involves unknown costs?
Document high level risks related to project costs.
A set of interrelated actions and activities performed to achieve a pre-specified product, result or service is called?
Process
Which of the following documents usually requires the most extensive approval process?
Contract
Strong matrix organizations have many characteristics of a projectized organization with what kind of PM team?
Full-time project management team with considerable authority and a full time project administrative staff.
Which of the following statements regarding the control scope process is not true?
Changes to the scope baseline are approved or rejected during the control scope process
Three vendors place bids to supply something for your project and they are all close relatives. What are the following logical activities PM must complete?
Make full disclosure to the affected stakeholders and obtain the consent of the stakeholders to proceed
Which of the following is NOT true of the direct and manage project work process
Brainstorming is not performed in the direct and manage project work process
There was a huge data breach. The PM was to investigate the root causes of the data breach and minimize financial loss. Which of the following activities should PM undertake immediately as a project manager?
Identify stakeholders impacted by the breach
PM sends an updated claim to a supplier at a lower cost than the supplier says. The supplier resends the original claim amount. What is the best course of action?
Negotiate with the supplier
Which factor on a project contributes to the Performance Measurement Baseline (PMB)?
Planned value (PV)
Which of the following activities involves project integration with respect to cost management, risk management and time management knowledge areas?
Creating contingency reserves
Change requests can use preventive actions, corrective actions and defect repairs. Which of the following statements is true concerning these types of change request?
Preventive action and corrective actions do not normally affect project baselines
PM is currently performing a few remaining activities to complete the final project deliverable, and the project’s SPI is 1.2 and project CPI is 1.3. Which of the following tasks can be performed at this stage?
Update project management plan
Project total CPI and SPI are both 0.75. How are these interpreted?
The project is not performing well both in terms of cost and schedule.
