Deck 3

Question 1

What is the difference between control limits and tolerances with respect to quality?

Answer 1

Control limits define the boundaries of common variation and tolerances specify the range of acceptable results.

Question 2

The project teams uses an Ishikawa diagram and identifies the root cause of the high defect density is due to overly stringent effort estimations. What is your logical next step in this scenario?

Answer 2

Redo the effort estimates with experts

Question 3

The process of developing options and actions to enhance opportunities and reduce threats to the project objectives is known as

Answer 3

Plan risk response

Question 4

What are the 7 items in the staff management plan?

Answer 4

Staff acquisition
Resource calendars
Staff release plan
Training needs
Recognition and rewards
Compliance
Safety

Question 5

Which conflict resolution technique concludes with meeting, discussing at length, long negotiations and parties agree without enthusiasm but with some degree of satisfaction?

Answer 5

Compromise/ reconcile

Question 6

The project sponsor expresses concerns that some information about certain stakeholders like the classifications are too sensitive and recommends removing this information from the stakeholder register. What to do?

Answer 6

Limit access to the stakeholder classification in the stakeholder register.

Question 7

Which of the following is not an enterprise environmental factor?

Answer 7

Organizational standard processes and policies.

Question 8

If deliverables will not be completed in time to go through the control quality process before being inspected by the client, what must the PM do?

Answer 8

Try to move the inspection date because they can’t complete the control quality process prior to the validate scope.

Question 9

You have completed 40% of your project work. The approved budget is $10,000. How much have you spent to date if your CPI is 0.8?

Answer 9

First calculate the EV and then calculate the AC. EV is calculated using the formula EV = %complete x BAC = 40% x 10,000 = $4,000. AC can be calculated by the formula AC = EV / CPI = $4000/ 0.8 = $5000.

Question 10

The percentage of defects is very low and you decided that any corrective or preventive action is not necessary. What process should you perform to ensure the customer formally accepts the deliverables?

Answer 10

Validate scope

Question 11

When a project is in initiation, what should be done immediately if PM learns that the effort involves unknown costs?

Answer 11

Document high level risks related to project costs.

Question 12

A set of interrelated actions and activities performed to achieve a pre-specified product, result or service is called?

Answer 12

Process

Question 13

Which of the following documents usually requires the most extensive approval process?

Answer 13

Contract

Question 14

Strong matrix organizations have many characteristics of a projectized organization with what kind of PM team?

Answer 14

Full-time project management team with considerable authority and a full time project administrative staff.

Question 15

Which of the following statements regarding the control scope process is not true?

Answer 15

Changes to the scope baseline are approved or rejected during the control scope process

Question 16

Three vendors place bids to supply something for your project and they are all close relatives. What are the following logical activities PM must complete?

Answer 16

Make full disclosure to the affected stakeholders and obtain the consent of the stakeholders to proceed

Question 17

Which of the following is NOT true of the direct and manage project work process

Answer 17

Brainstorming is not performed in the direct and manage project work process

Question 18

There was a huge data breach. The PM was to investigate the root causes of the data breach and minimize financial loss. Which of the following activities should PM undertake immediately as a project manager?

Answer 18

Identify stakeholders impacted by the breach

Question 19

PM sends an updated claim to a supplier at a lower cost than the supplier says. The supplier resends the original claim amount. What is the best course of action?

Answer 19

Negotiate with the supplier

Question 20

Which factor on a project contributes to the Performance Measurement Baseline (PMB)?

Answer 20

Planned value (PV)

Question 21

Which of the following activities involves project integration with respect to cost management, risk management and time management knowledge areas?

Answer 21

Creating contingency reserves

Question 22

Change requests can use preventive actions, corrective actions and defect repairs. Which of the following statements is true concerning these types of change request?

Answer 22

Preventive action and corrective actions do not normally affect project baselines

Question 23

PM is currently performing a few remaining activities to complete the final project deliverable, and the project’s SPI is 1.2 and project CPI is 1.3. Which of the following tasks can be performed at this stage?

Answer 23

Update project management plan

Question 24

Project total CPI and SPI are both 0.75. How are these interpreted?

Answer 24

The project is not performing well both in terms of cost and schedule.

Question 25

The project was successfully completed and a formal closure was executed. Which of the following activities would be included as part of closing the project?

Answer 25

Review the scope baseline.

Question 26

Calculate SPI

Answer 26

Earned value / planned value. Earned value is the sum of earned values for all activities that are in progress or completed ($ x % complete). Planned value is what SHOULD be completed at this point. Also $ x % complete.

Question 27

Calculate earned value

Answer 27

Earned value is calculated by multiplying the % complete by the planned value for each activity and then adding them together. Only what is actually complete.

Question 28

Requests for corrective or preventive action or requests to repair a defect are outputs of which of the following processes?

Answer 28

Direct and manage project work.

Question 29

Which PM technique can be used to complete a late activity on time in order to bring the project back on track if no activities can be overlapped?

Answer 29

Crashing

Question 30

Calculate EAC.

Answer 30

EAC = BAC / CPI
CPI = Total EV/ AC
Total EV: multiple each actually achieved stage by its percent complete, sum those

AC: all actual costs incurred for those completed costs

BAC: sum of all planned values for total project

Question 31

As a PM, you are trying to receive formal acceptance of the completed project deliverables from your stakeholders. However, stakeholders want to compare the requirements to deliverables using acceptance criteria before issuing the acceptance letter. Where can you find the acceptance criteria for the requirements?

Answer 31

Requirements documentation