CRM Chp. 9

Question 1

Describe the characteristics of organization that operate in high-risk environment, yet strive to maintain a learning atmosphere so as to minimize chances for error

Answer 1

High-reliability organization HRO

Question 2

The critical components that make up and HRO are also those that fit tightly with a _____ and an _______, such as crew resource management which relies on _______

Answer 2

Just culture
Open communication model
Collective situational awareness

Question 3

______ performance is directly tied to open communication without ______

Answer 3

HRO

RESERVATION

Question 4

In the CRM loop, ______ typically takes place durning the observe and critique phase

Answer 4

Updating

Question 5

These____are often in fact ____in which team members provide input related to their specific assignment or their observation

Answer 5

Critiques

Updates

Question 6

_______, _________, and _______ are necessary for all members of the HRO to have a conscious understanding of the entire situation

Answer 6

Updating, Evaluating Performance and Critiquing