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Army Study Guide > Counseling > Flashcards

Counseling Flashcards

0
Q

What are the characteristics of effective counseling?

A
  1. Purpose: Clearly define the purpose of the counseling?
  2. Flexibility: Fit the counseling style to the character of each subordinate
  3. Respect: View subordinates as unique complex individuals.
  4. Communication: Establish two-way communication.
  5. Support: Encourage subordinates through actions while guiding them through their problems.
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1
Q

What are some techniques leaders use during the directive approach to counseling?

A
  1. Corrective Training

2. Commanding

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2
Q

What are the three approaches to counseling?

A
  1. Directive
  2. Non-Directive
  3. Combined
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3
Q

Explain the advantages to Direct Counseling?

A

Advantages:

  1. Quickest
  2. Good for people who need clear concise direction.
  3. Allows counselors to actively use their experience.
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4
Q

Explain the disadvantages to Direct Counseling?

A

Disadvantages

  1. Doesn’t encourage Soldiers to be part of the solution.
  2. Treats symptoms, not problems.
  3. Discourages subordinates from talking freely.
  4. Solution is the counselor’s, not the subordinate’s.
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5
Q

Explain the advantages of Non-Directive counseling.

A

Advantages

  1. Encourages maturity
  2. Encourages open communication
  3. Develops personal responsibility
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6
Q

Explain the disadvantages of Non-Directive counseling.

A

Disadvantages

  1. More time-counseling.
  2. Requires greatest counselor skill.
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7
Q

Explain the advantages of Combined counseling.

A

Advantages

  1. Moderately quick
  2. Encourages maturity
  3. Encourages open communication
  4. Allows counselors to actively use their experience.
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8
Q

Explain the disadvantages of Combined counseling.

A

Disadvantage

1. May take too much time for some situations

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9
Q

What are three major categories of developmental counseling?

A
  1. Event counseling
  2. Performance counseling
  3. Professional growth counseling
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10
Q

What are some examples of Event Counseling?

A
  1. Instances if superior or subordinate performance.
  2. Crisis Counseling
  3. Referral Counseling
  4. Promotion Counseling
  5. Separation Counseling
  6. Initial Counseling
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12
Q

What areas would you cover in a reception and integration counseling?

A
  1. Chain of command
  2. Standards
  3. Security and Safety
  4. How and when NCO Support channel is used.
  5. Off limit and danger areas
  6. Functions and locations of support activities
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13
Q

What Field Manual covers counseling?

A

FM 6-22 Appendix B

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14
Q

What are the 4 stages of the Counseling Process?

A
  1. Identify the need for counseling
  2. Prepare for counseling
  3. Conduct Counseling
  4. Follow up
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15
Q

What are the steps required to prepare for counseling?

A
  1. Select a suitable place
  2. Schedule a time
  3. Notify the subordinate in advance
  4. Organize formation
  5. Outline the counseling session components
  6. Plan your counseling strategy
  7. Establish the right atmosphere
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16
Q

A counseling session consists of what 4 basic components?

A
  1. Opening the session
  2. Discussing the issues
  3. Developing the plan of action
  4. Recording and closing the session
17
Q

What is a counseling?

A

Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.

18
Q

What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?

A
  1. Suggesting alternatives
  2. Recommending
  3. Persuading
  4. Advising
19
Q

How many human needs are there?

A

4 - Physical, Social, Security, and Religious

20
Q

What is tact?

A

A keen sense of what to do or say in order to maintain good relations with others and to avoid offense

21
Q

What is the objective of counseling?

A

For one person to help another

22
Q

Faulty communications causes most problems. True or false?

A

True

23
Q

Leaders should seek to develop and improve what three leader counseling skills?

A
  1. Active listening
  2. Responding
  3. Questioning
24
Q

To insure that they understand the message sent to them, the receiver should send what back to the transmitter?

A

Feedback

25
Q

What are the qualities of an effective counselor?

A
  1. Respect for subordinates
  2. Self-awareness
  3. Cultural awareness
  4. Empathy
  5. Credibility
26
Q

In communications, your exchange of information has three important parts. What are they?

A
  1. Message
  2. Content
  3. Context
27
Q

Name some good conditions that make for good discipline

A
  1. High performance standards
  2. Loyalty to superiors and subordinates
  3. Competitive activities
  4. Tough training
  5. Open channel of communications
28
Q

What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?

A
  1. Counsel about substandard performance.
  2. Attempt to define the problem with the soldier.
  3. Afford opportunity and time to solve the problem.
  4. Make a written statement of counseling
29
Q

What are the stresses that influence behavior?

A
  1. Fear
  2. Hunger
  3. Illness
  4. Anxiety
  5. Fatigue
30
Q

By neglecting the welfare of your Soldiers, you will probably do what?

A

Lose their respect and loyal cooperation

31
Q

What form is used for counseling?

A

DA Form 4856 E

32
Q

When is the directive approach in counseling most likely to be used?

A

When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.

33
Q

Is it a requirement that a leader counsel his/her subordinates?

A

Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty

34
Q

Is performance counseling limited to bad performance?

A

No. Counseling may also be for good performance

Army Study Guide (21 decks)

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