Consumer Rights Act

Question 1

What does the consumer rights act set out?

Answer 1

Sets out your rights when you buy products, services and digital content

Question 2

Does consumer rights act say the product must be fit for purpose?

Answer 2

The goods should be fit for the purpose that they are supplied for, as well as any specific purpose you made known to the retailer before you agreed to buy the goods.

Question 3

Does consumer rights act say the product must be as described?

Answer 3

The goods supplied must match any description given to you, or any models or samples shown to you at the time of purpose

Question 4

Does consumer rights act say the product must be satisfactory quality?

Answer 4

Goods shouldn’t be faulty or damaged when you receive them

Question 5

What is the key word when it comes to aspects of a product?

Answer 5

Durability takes into account many different factors like product type, brand reputation, price point and how its advertised