Competency Questions

Question 1

Coped with conflict

Answer 1

Lesson cancellation Cov

Question 2

Breakdown in comms

Answer 2

Instructor no show Cov

Question 3

Broken bad news

Answer 3

Lesson cancellation Cov

Question 4

Led by example

Answer 4

Filmed trial flight

Question 5

Worked as part of a team

Answer 5

GEC

Question 6

Demo’d leadership

Answer 6

GEC

Question 7

Influenced others

Answer 7

SOPs at Cov

Question 8

Cultural diversity

Answer 8

Club BBQ at Cov

Question 9

Bad decision

Answer 9

Maccies payment failure

Question 10

Good decision

Answer 10

Maccies face-to-face

Question 11

Taken a risk

Answer 11

Face-to-face at Maccies

Question 12

Bent rules to meet objective

Answer 12

Face-to-face at Maccies

Question 13

Shown compassion and empathy

Answer 13

Bespoke payment plan at Cov

Question 14

Professional mistake and how overcame

Answer 14

Maccies payment error

Question 15

Made a team decision others haven’t liked

Answer 15

Maccies face-to-face

Question 16

Given feedback

Answer 16

New recruits at Maccies

Question 17

Received feedback

Answer 17

OFB and Socials at Cov

Question 18

Not met own expectations

Answer 18

Maccies payment error

Question 19

Not met expectations of others

Answer 19

Maccies payment error

Question 20

Had to remove yourself from team to meet a goal

Answer 20

Student financial miscommunication at Cov

Question 21

Intervened to solve conflict / confrontation of others

Answer 21

Conflict between colleague and student after face-to-face lesson cancellation at Cov.

Question 22

Dealing with change

Answer 22

Re-organising flying schedule for fleet at Cov

Question 23

Failed in area of work

Answer 23

Maccies payment error

Question 24

Have done something well

Answer 24

Lead students to exceed grades after resilience during complex lesson

Question 25

Dealt with awkward situation

Answer 25

Student financial miscommunication

Question 26

When you could've done something better

Answer 26

OFB and Socials at Cov after negative feedback

Question 27

Describe a complex situation you've been in

Answer 27

Bespoke payment plan

Question 28

When you've been under pressure and how you dealt with it.

Answer 28

Resilience during lessons, adapting, leading small group to exceed standards

Question 29

When you've set and achieved a goal or target

Answer 29

Drive project at Borg

Question 30

Failed to achieve a goal or target

Answer 30

Failing to successfully teach students complex concept. Adapting and succeeding after

Question 31

Made an important contribution to a team

Answer 31

Borg drive project

Question 32

Gone above the "call of duty" for a team or customer

Answer 32

Face-to-face service at Maccies during equipment failure

Question 33

Solved a misunderstanding

Answer 33

Instructor no-show (they understood they'd updated system)

Question 34

Persuade someone to see your point of view

Answer 34

SOPs at Cov

Question 35

Had to meet a deadline

Answer 35

Balancing PPL Theory and Dissertation

Question 36

Plan that has worked badly or well

Answer 36

Bespoke payment plan

Question 37

Had to alter a decision

Answer 37

Re-organising fleet after decision had been made to fly due to maintenance requirement

Question 38

Had to be assertive to make your point heard

Answer 38

Cov SOPs

Question 39

Had a problem with a customer

Answer 39

Lesson cancellation

Question 40

Really heavy situation when things got really serious

Answer 40

Bespoke payment plan

Question 41

Dramatic change in life. How'd you cope?

Answer 41

COVID - no more flying, adapting to online learning Pro-actively took the opportunity to go to Uni, technically-challenging plan B. Plan B always important.

Question 42

Had to lower your standards at work

Answer 42

Student financial miscommunication, stepping away instead of solving the problem myself.

Question 43

Got involved at work in someone else's problems and then have had to take a step back to avoid getting too involved.

Answer 43

Student financial misunderstanding at Cov

Question 44

Made a decision under pressure

Answer 44

Re-organising flying schedule at Cov

Question 45

When you went "outside the box" to solve a problem

Answer 45

Face-to-face maccies to solve problem of lack of CS

Question 46

Made a professional mistake. How'd you handle it?

Answer 46

Maccies payment error

Question 47

When others have implemented a decision that you disagreed with. How'd you handle it?

Answer 47

Netherthorpe's paid checklist (Practice delivery)