Company Terms 2

Question 1

Inflight Electronic Flight Bag

Answer 1

IEFB

Question 2

Inoperative

Answer 2

Inop

Question 3

Inflight Info On The Go

Answer 3

IIOTG

Question 4

Hazard Communication

Answer 4

HazCom

Question 5

Hazardous Materials

Answer 5

Hazmat

Question 6

Ground Security Coordinator

Answer 6

GSC

Question 7

Forward (A portions of the aircraft)

Answer 7

FWD

Question 8

Failure to Report

Answer 8

FTR

Question 9

First Officer

Answer 9

F/O

Question 10

First Aid Kit

Answer 10

FAK

Question 11

Federal Flight Deck Officer

Answer 11

FFDO

Question 12

Federal Aviation Regulation

Answer 12

FAR

Question 13

Federal Air Marshall
Flight Attendant Manual

Answer 13

FAM

Question 14

Federal Aviation Administration

Answer 14

FAA

Question 15

Flight Attendant

Answer 15

FA
F/A

Question 16

Estimated Time of Departure

Answer 16

ETD

Question 17

Estimated Time of Arrival

Answer 17

ETA

Question 18

Emergency Medical Kit

Answer 18

EMK

Question 19

Employee Assistance Program

Answer 19

EAP

Question 20

Department of Transportation

Answer 20

DOT

Question 21

Deadhead

Answer 21

D/H

Question 22

Crew Webb Access

Answer 22

CWA

Question 23

Customer Service Supervisor

Answer 23

CSS

Question 24

Customer Service Agent

Answer 24

CSA

Question 25

Customer Support and Services

Answer 25

CS and S

Question 26

Child Restraint System

Answer 26

CRS

Question 27

Crew Resource Management

Answer 27

CRM

Question 28

Complaint Resolution Official

Answer 28

CRO

Question 29

Critical Incident Stress Management

Answer 29

CISM

Question 30

Captain

Answer 30

Capt

Question 31

Automated External Defibulator

Answer 31

AED

Question 32

Air Traffic Control

Answer 32

ATC

Question 33

Auxiliary Power Unit

Answer 33

APU

Question 34

Rear portion of aircraft

Answer 34

AFT

Question 35

Able Bodied Assistant

Answer 35

ABA

Question 36

Air Craft

Answer 36

A/C

Question 37

Customer
Co-workers
Company

Answer 37

3 C’s of Social Media

Question 38

Weather

Answer 38

WX

Question 39

Southwest Airlines

Answer 39

WN

Question 40

Young Traveller

Answer 40

YT

Question 41

Unavailable to Contact

Answer 41

UTC

Question 42

Unaccompanied Minor

Answer 42

UM

Question 43

Transport Workers Union

Answer 43

TWU

Question 44

Transportation Security Administration

Answer 44

TSA

Question 45

Remain Overnight

Answer 45

RON

Question 46

Read Before Flying

Answer 46

RBF

Question 47

Ramp Agent

Answer 47

Ramper

Question 48

Recurrent Training

Answer 48

R/T
RT

Question 49

Passenger Transfer Kit

Answer 49

PTK

Question 50

Passenger Service Unit

Answer 50

PSU

Question 51

Provisioning

Answer 51

Provo

Question 52

Positively Outrageous Service

Answer 52

POS

Question 53

Portable Oxygen Bottle

Answer 53

POB

Question 54

Pilot In Command

Answer 54

PIC

Question 55

Portable Electronic Device

Answer 55

PED

Question 56

Passenger

Answer 56

Pax
PX

Question 57

Pets are Welcome on Southwest

Answer 57

P.A.W.S.

Question 58

Public Announcement

Answer 58

PA

Question 59

Over Wing Window Exit

Answer 59

OWWE

Question 60

Operations

Answer 60

Ops

Question 61

Operations Agent

Answer 61

Ops Agent

Question 62

Overhead Bin

Answer 62

OHB

Question 63

Operating Experience

Answer 63

OE

Question 64

No Show

Answer 64

N/S

Question 65

Maintenance

Answer 65

MX

Question 66

Might Be Late

Answer 66

MBL

Question 67

Least Risk Bomb Location

Answer 67

LRBL

Question 68

Law Enforcement Officer

Answer 68

LEO

Question 69

Lavatory

Answer 69

LAV

Question 70

Inflight Security Coordinator

Answer 70

ISC

Question 71

Irregularity Report

Answer 71

IR