Communications ART 10

Question 0

Police communication operator SUPERVISORS are responsible for

Answer 0

• Monitoring and evaluating the performance of police communication operators (pco)
• training pco in -taking and processing calls
  - radio dispatch operations
  - entering, retrieving, and disseminating info from law enforcement networks
• pco’s being trained in proper use of all communication equip
• evaluating the performance of pco’s including analyzing tapes, records, and printouts to ensure compliance

Question 1

Police communications OPERATORS (pco) are responsible for

Answer 1

• Receiving and processing calls for police, fire, and medical emergencies as well as non emergency requests for assistance
• determine, dispatching, & coordinating response
• answering all Incoming calls through headquarters switchboard and transferring to commands
• proper use of telephones, 2-way radios, MDT,s, NYSPIN network, fax modem, main frame, PC’s, & wide area network

Question 2

A member of the dept when called on a department communication system, except radio, shall reply by giving

Answer 2

• his command
• rank
• surname
• the member calling shall then promptly Id himself the same