Communications and Negotiations Flashcards
1
Q
Why are good communication skills important?
A
- Key to building trust
- Allows others and yourself to understand info accurately and quickly
Poor communication can lead to misunderstandings
2
Q
Why might you change your communication skills depending on who you are dealing with?
A
3
Q
What are some methods of communication?
A
Phone
Email
Letter
Face to Face
4
Q
Give me an example of when you have used effective communication skills?
A
5
Q
- Name different types of communication?
A
6
Q
- Tell me a time you have had to adapt your negotiation skills to fulfil an instruction?
A
7
Q
- How can visual aids assist in delivering a presentation?
A
8
Q
What are the key principles of effective communication in a professional environment?
A
9
Q
- Can you explain the different types of communication (e.g., verbal, non-verbal, written) and when each might be most effective?
A
10
Q
What methods can you use to ensure your communication is clear and understood by all parties involved?
A
11
Q
- What role does active listening play in communication, and how can it improve negotiation outcomes?
A
12
Q
- What is the purpose of negotiation in a property or construction-related context?
A
13
Q
- Can you describe the stages of a typical negotiation process?
A
14
Q
- What is the difference between a ‘win-win’ and a ‘win-lose’ negotiation, and why is a collaborative approach important in certain situations?
A
15
Q
How do cultural differences impact communication and negotiation strategies?
A
