Communications

Question 1

How can communication affect health and health behaviours?

Answer 1

• As a striving psychologist, being able to communicate correctly, validate and listen to our patients, we can try to understand how they view their health

Question 2

What are some issues in communication?

Answer 2

• Use of jargon
  -Lack of feedback from other people
  -Not personalized care

Question 3

What factors affect quality of communication?

Answer 3

• The settings
  Limited time
• Not listening to the patient
• Baby talk
  -Stereotypes of patients and prejudice
• Patients compromise their communication with doctors
  Exageration, being in shock or anxious, not understaning
• Patients attitudes towards symptoms

Question 4

What are some results of poor communications?

Answer 4

• Noneadherence to treatments
• Factors that affect quality of communication
• Treatment regimen
  Long term, finances, family support

Question 5

How can you improve communication and adherence?

Answer 5

• Training providers
  Communication skills, feedback, active listening
• Training patients
  Strategies for meeting, how to give info
• Imporving adherence by making use of patients knowledge, subgoals in treatments or motivation

Question 6

What is invalidation?

Answer 6

When a person’s thoughts, feelings or experiences are rejected, ignored or sentenced as wrong or strange
- Often not with ill-intent

Question 7

What is validation?

Answer 7

A framework for empathetic communications
Aims to
- Confirm
- Show I understand their perspective
- Communicate without judgement

Question 8

What is not the aim for validation?

Answer 8

• Not to comfort
• Dont have to agree with the patient
• Not only repeating what the other person is expressing