Communication In Medical Imaging Flashcards
1
Q
Define the term therapeutic communication
A
speaking and listening in manner
that makes the patient or his guardian feel his/her needs are being
taken care of by the radiographer
2
Q
methods of communication
A
- Verbal
- non-verbal communication
2
Q
define communication
A
The exchange of medical related ideas and information with patients, clients, guardians and professional colleagues.
3
Q
Non-verbal communication
A
- Is the transmission of messages or signals through nonvwerbal platforms.
4
Q
Non-verbal platforms
A
- social cues
- Kinesics
- Distance
- Physical environment
- Voice
- Eye contact
- Touching
- Appearance
- Facial expressions
- Body language
5
Q
Eye contact
A
- Percived as an expression of interest, concerband honesty
6
Q
Touching
A
- To perform professional services
- To form a positive connection, as in handshake
- To provide reassurance, support, or encouragement
7
Q
Gestures from a patient
A
may indicate how the patient feels more quickly than any spoken words
7
Q
How non-verbal comm is interpreted is based on cultural background.
A
- In classroom, leaning forward while listening to another gives
the appearance of intense interest in the subject being discussed - Frowns, pulsed lips, turning the face away would mean
disapproval, clenched teeth or fist suggest angry feeling, - Refusal to look directly into an individual’s face while speaking
conveys avoidance or rejection - Patients in pain may present a tight & rigid protective posture
7
Q
School age (6-12 yrs)
A
- At this age they think logically about anything that is concrete & can be touched &
seen - Give concrete information about the examination & be specific about the body
areas & parts that will be affected - Be honest & let them know whether or not they will experience any pain or
discomfort - Use demonstration or models to explain the examination& allow them to assist
whenever possible
7
Q
what does non-verbal communication indicate from a patient
A
- Repeat or stress the spoken message
- The face or body movement may be in agreement with what is said or
contradict what is being said - Accent the spoken words
- It may emphasise on the words spoken
- Regulate the spoken words
- Substitute for verbal communication
- Suggest social or economic status
- Fear and anxiety can be manifested by facial expression & body
movement
7
Q
Neonatal and infant ( birth to 1 yr)
A
- Keep the infant & parents together as possible
- Communication is done with the parents
- Limit number of staff & Provide a safe environment
- Immobilize the infant during the examination
7
Q
Preschooler (3 - 5 yrs)
A
- At this age, they are conversational & able to share information with you, they can
cooperate fully - Tell them the reason for performing the procedure
- They ask more questions, try to answer them simply
- Praise & rewards for good behavior
7
Q
Toddler (1-2 yr)
A
- Talk to the toddlers & play with them to distract them during the
exam& reduce their stress - Approach the child to “make friends” before entering the x-ray room
- Prepare the toddler shortly before the procedure & use demonstration
rather than spoken instructions - Speak t children at their own level
