CLIENT EDUCATION Flashcards
Define client education
It is a form of communication which focuses on providing information to patients and guardians
why client education
- Promotes preventive medicine which is vital in preventing illnesses
- Increases client potential to follow the therapeutic health options.
- Increases the client ability to cope with prognosis/outcome.
- Enhances the client role & understanding of their responsibility in adherence to continuing care and prescribed a healthy lifestyle.
- Facilitates understanding of the client’s status, health care options selected
- Maximizes care skills as it establishes commonality in goals between themselves, healthcare providers and policy makers
Opportunities for client teaching in the
imaging department
- During the explanation of procedures
- While responding to patients concerns
- As part of instructions needed to prepare a procedure
- During instructions for follow-up care
- When patient are waiting for registration
- Guardians accompany the p
how important is client education to patients and guardians.
- They understand health related issues
- Comply with prescribed health behaviours
- Improve their health status
- Support the health status of other through sharing messages
Strategies that facilitate client understanding
of message.
- Emphasise and repeat the most important points
- Keep explanations relatively simple and short
- Ensure that most important points are given at the beginning and
end of sessions - Give specific rather than general information and instructions.
- Avoid the use of complex medical terminology and jargons
- Involve the clients in the process through their participation
- Check the patients understanding of most important points
Methods of providing patient education
- Posters and signs displayed in the department
- Demonstration by health workers
- Role playing
- Group teaching prior to registration
- Providing leaflets
- Using technology: television positioned at the reception, health
forum - New paper articles, dissemination of research findings,
- Health talk on radio and Television
Levels of preventive health education
- Primary education
- Secondary education
- Tertiary education
Primary education
Teaching the clients skills necessary to stay health or to avoid
diseases
Examples of primary education
- Use of condoms
- Proper hand washing
- wearing of gloves, face masks, using handsanitisers
- Proper use of toilets
- Routine immunization,
Secondary/preventive education
Teaching clients the knowledge and skills for early detection or prevention of infections or dysfunction of the body.
Secondary education examples
- Breast Self-Examination in females (Detection of breast cancer)
- Routine screening for major forms of cancer ie prostate etc.
Tertiary education
This is the category of preventive education which deals with already recognized disease process i.e. non communicable diseases.
* Hypertension
* Diabetes
* Cancers
Tips for client teaching & preparation for
procedures
- Use prepared materials
- Review each step with patient
- Validate that the patient understands the instruction by using open-ended questions
- Let the patient explain the preparation back to you
- Use your best communication skills, even in these brief patient contacts
- Listen carefully, be patient and avoid a hurried appearance, which could discourage patients from asking questions
