Communication Flashcards

1
Q

Tagesordnung

A

agenda

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2
Q

Bewerbung, Antrag

A

application

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3
Q

anhängen

A

to attach

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4
Q

Anhang

A

attachement

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5
Q

Broschüre, Prospekt

A

brochure

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6
Q

Katalog

A

catalogue (AE catalog)

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7
Q

Unterlagen

A

documents

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8
Q

Entwurf

A

draft

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9
Q

Reiserute

A

itinerary

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10
Q

Flugblatt, Infoblatt

A

leaflet

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11
Q

Brief

A

letter

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12
Q

Nachricht

A

maddage

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13
Q

Protokoll

A

minutes

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14
Q

Aushang

A

notice

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15
Q

Verwaltungsarbeit, Schreibarbeit

A

paperwork

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16
Q

Haftnotiz

A

post-it note

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17
Q

Bericht

A

report

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18
Q

Verkaufsliteratur

A

sales literature

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19
Q

Zeitplan, Fahrplan

A

schedule

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20
Q

Betreff

A

subject (Mail)

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21
Q

Bullletin, bekanntmachungsblatt

A

bullletin

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22
Q

interne Notiz, Vermerk

A

memo (memorandum)

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23
Q

Absatz, Paragraph

A

paragraph

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24
Q

Vertrag

A

contract

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25
Q

Anlage (Brief)

A

enclosure

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26
Q

Anhang (Mail)

A

attachement

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27
Q

Angebot

A

offer

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28
Q

Auftrag, Bestellung

A

order

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29
Q

Zahlungs-erinnerung, Mahnung

A

reminder

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30
Q

beraten

A

to advise

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31
Q

Rat, Ratschlag

A

advice

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32
Q

ankündigen, bekanntgeben, ansagen

A

to announce

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33
Q

Ankündigung, Ansage

A

announcement

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34
Q

sich für etw. entschuldigen

A

to apologise for sth

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35
Q

Entschuldigung

A

apology

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36
Q

erhältlich, erreichbar, verfügbar

A

available

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37
Q

plaudern, schwätzen

A

to chat

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38
Q

Kontroverse, Auseinandersetzung

A

controversy

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39
Q

Nachbesprechung

A

debrefing

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40
Q

Vorführung, Demonstration

A

demonstration (to give/ go on a demonstration)

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41
Q

Streit

A

dispute

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42
Q

Klatsch, Gerede

A

gossip

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43
Q

Mundpropaganda, “Mir ist es zu Ohren gekommen”

A

grapevine; “I heard it on the prapevine”

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44
Q

Interview, Vorstellungsgespräch

A

interview (to hold/give an interview)

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45
Q

verhandeln

A

to negotiate

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46
Q

Verhandlung

A

negotiation

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47
Q

Telefongespräch

A

phone call (telephone conversation)

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48
Q

Präsentation, Vortrag, Referat

A

presentation (to give/ do a presentation)

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49
Q

Gerücht

A

rumor

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50
Q

Verkaufsargument

A

sales pitch (to make a pitch)

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51
Q

Rede

A

speech

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52
Q

sich bei jmd. für etw. bedanken

A

thank sb. for sth.

53
Q

die Tagesordnung verteilen

A

to circulate the agenda

54
Q

eine nAngelegenheit klären

A

to clarify a matter

55
Q

eine Veranstaltung koordinieren

A

to co-ordinate an event

56
Q

eine Vereinbarung bestätigen

A

to confirm an agreement

57
Q

Einwand gegen etwas erheben

A

to have an objection to sth.

58
Q

zusammenarbeiten mit, in Verbindung stehen mit

A

to liase with

59
Q

etwas reklamieren, sich über etwas beschweren

A

to make a complaint about sth.

60
Q

einen Termin vereinbaren

A

to make an appointment

61
Q

eine Anfrage machen

A

to make an enquiry

62
Q

ein Angebot machen

A

to make an offer

63
Q

Vorkehrungen treffen

A

to make arrangements

64
Q

jmd. über etwas informieren

A

to notify sb. of sth.

65
Q

einen Auftrag erteilen

A

to place an order

66
Q

einen Termin veschrieben

A

to postpone an appointment

67
Q

ein Problem lösen

A

to solve a problem

68
Q

das Protokoll führen

A

to take the minutes

69
Q

Daten/Informationen aktualisieren

A

to update the information

70
Q

das Protokoll schreiben

A

to write up the minutes

71
Q

ansprechen

A

to appeal to

72
Q

Aussehen, Auftreten, Erscheinungsbild

A

appearence

73
Q

Bewusstsein

A

awaareness

74
Q

ausgeglichen

A

balanced

75
Q

ungestüme Umarmung

A

bear hug

76
Q

leger, zwanglos, informell

A

casual

77
Q

Vertrauen, Selbstsicherheit

A

confidence

78
Q

höflich

A

courteous

79
Q

Diplomatie

A

diplomacy

80
Q

abtrünning

A

disloyal

81
Q

Kleiderordnung

A

dredresscode

82
Q

peinlich

A

embarrassing

83
Q

umarmen

A

to embrace

84
Q

ermutigen, fördern

A

to encourage

85
Q

Verhaltensregel, Knigge

A

etiquette

86
Q

Gesichtsausdruck, Mimik, Mienenspiel

A

facial expressions

87
Q

geste

A

gesture

88
Q

abklatschen

A

to give/slap a high five

89
Q

Leidenschaft

A

passion

90
Q

(Körper-)Haltung

A

posture

91
Q

ins Fettnäpfchen treten

A

to put one´s foot in it

92
Q

Semiotik

A

semiotics

93
Q

Feingefühlt, Takt

A

sensitivity

94
Q

angeben

A

to show off

95
Q

die Achseln zucken

A

to shrug

96
Q

Schweigen

A

silence

97
Q

Sozialkompetenz

A

social skills

98
Q

behandeln

A

to treat

99
Q

Ich stelle sie durch.

A

I put you through.

100
Q

Am Apparat.

A

Speaking.

101
Q

Die Leitung ist besetzt.

A

The line is busy

102
Q

Anrufbeantworter

A

answerphone, answering machine

103
Q

schlechte Verbindung

A

bad line

104
Q

sich verwählen

A

to dial the wrong number

105
Q

wählen

A

to dial

106
Q

Durchwahl

A

extension

107
Q

auflegen

A

to hang up

108
Q

am Apparat bleiben

A

to hold the line

109
Q

Festnetztelefon

A

landline phone

110
Q

eine Nachricht hinterlassen

A

to leave a message

111
Q

Handy

A

mobile phone (AE cell phone)

112
Q

durchstellen,verbingen

A

to put through

113
Q

Hörer

A

receiver

114
Q

zurückrufen

A

to return a call

115
Q

Jubiläum

A

anniversary

116
Q

Jahreshauptversammlung

A

annual general meeting (AGM)

117
Q

Sitzung, Tagung, Konferenz

A

conference

118
Q

Zusamentreff

A

get-together

119
Q

Feier

A

knees-up (to have a knees up)

120
Q

Sitzung, Konferenz

A

meeting (to hold a meeting)

121
Q

Messe, Handelsmesse

A

trade fair

122
Q

Betriebsversammlung

A

works meeting, meeting of the workforce

123
Q

Cursor, Positionsmarke

A

cursor

124
Q

anklicken auf etwas

A

to click on sth.

125
Q

Beamer

A

digital projector

126
Q

Tastatur

A

keyboard

127
Q

Festnetztelefon

A

landline phone

128
Q

Nildschirm

A

screen

129
Q

SMS

A

text message