Communication Flashcards

1
Q

What are some examples of process communication barriers?

A

Language

The Medium / Mechanism

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2
Q

What is a common semantic communication barrier?

A

Technical jargon

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3
Q

What is an example of a physical communication barrier?

A

Distance, walls, interruptions, noise

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4
Q

What is an example of a psychosocial communication barrier?

A

Honesty, empathy, awareness, cultures

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5
Q

What is SBAR?

A

Situation
Background
Assessment
Recommendation

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6
Q

What is the healthcare communication tool known as PEARLS?

A
Partner
Empathy
Apology
Respect
Legitimation
Support
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