Communication Flashcards
What is the purpose of project communications management?
Project communications management is about the dissemination of information and planning a tailored approach based on the project’s needs, all while making sure stakeholders needs are met.
What does project communications management involve?
Project communications management involves developing strategies that enhance the effectiveness and accuracy of messages within the stakeholder community.
What are the five C’s of written communication?
The five C’s of written communication aim to avoid any misunderstandings by using a few simple guidelines:
Correct grammar and spelling
Concise expression and the elimination of excess words
Clear purpose and expression directed to the needs of the reader
Coherent logical flow of ideas
Controlling flow of words and ideas
What is communication requirements analysis?
An analytical technique to determine the information needs of the project, stakeholders through interviews, workshops, study of lessons, learned from previous projects, etc
What is push communication?
Push communication is sent or distributed directly to specific recipients who need to receive the information. This ensures that the information is distributed but does not ensure that it was actually reached or was understood by the intended audience. Push communication artifacts include letters, memos, reports, emails, faxes, voicemails, blogs and press releases.
What is an interactive communication method?
Involves two or more parties with multi-directional exchange in real time
What is pull communication method?
Requires the recipients to access the content on their own
What are the inputs for the plan communications management process?
Project management plan
Project documents
Project charter
Enterprise environmental factors
Organizational process assets
What are the outputs for the plan communications management process?
Project management plan updates
Communications management plan
Project documents updates
What the tools and techniques used in the plank communications management process?
Interpersonal and team skills
Meetings
Communication technology
Communication models
Communication methods
Communications requirements analysis
Expert judgment
Dates representation
What are the inputs to the manage communications process?
Project management plan
Organizational process assets
Enterprise environmental factors
Project documents
Work performance reports
What are the outputs of the manage communications process?
Project documents updates
Project communications
Project management plan updates
Organizational process assets
What are the tools and techniques used in the manage communications process?
Interpersonal and team skills
Communication methods
Communication skills
Meetings
Communication technology
Project management information system
Project reporting
What are the inputs for the monitor communications process?
Project management plan
Project documents
Organizational process assets
Enterprise environmental factors
Work performance data
What are the outputs of the monitor communications process?
Project management plan updates
Work performance information
Project documents updates
Change requests
