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Essential Definitions > Communication > Flashcards

Communication Flashcards

1
Q

MOREPIES

A

Minimal encourages
Open questions
Reflections
Effective pauses
Paraphrase
I messages
Emotional labeling
Summary

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2
Q

5 STEP APPEAL

A

Simple appeal
Seasoned appeal
Personal appeal
Final appeal
Action

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3
Q

PAW

A

Persuade
Advise
Warn

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4
Q

LEAPS

A

Listen
Empathise
Ask
Paraphrase
Summarise

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5
Q

Betaris box

A

My attitude affects my behaviour which affects your attitude and your behaviour and this loops back to affecting my attitude.

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Essential Definitions (18 decks)

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