Command and Control

Question 1

Command and Control Policy and Principles includes….

Answer 1

Leadership, coordination,
effective decision making,
and behaving lawfully and ethically with a prevention and victim focus when managing a response to an incident.

Question 2

How will Commanders ensure the Command and Control principles are met?

Answer 2

• ensure all employees are aware of H&S considerations
• adhere to the principles of command and control and its functions
• ensure staff understand their roles and responsibilities
• use supporting processes to manage responses
• model ‘Our Values’ at all times while exercising command.

Question 3

What is an overview of Police calls for service on a daily basis?

Answer 3

Planned and unplanned events,
attendance at minor events,
through to widespread disruption to community functioning, homicide or events that impact on community perceptions of safety

Question 4

Is C&C just applied to specialist teams?

Answer 4

No. It encompasses all Police functions and operations.
Command can be exercised by a single crewed constable through to a Commander of a specialist group or officer senior in rank.

Question 5

How can C&C principles be applied?

Answer 5

The gathering of information,
making decisions, taking action, communicating effectively and working with other agencies to accomplish a common goal.

Question 6

What is the primary responsibility of the Controller / Commander?

Answer 6

Ensuring that the risk is managed

Question 7

When is TENR used in regards to risk?

Answer 7

Continuously

Question 8

Should senior staff automatically assume the role of Commander in the field?

Answer 8

No.
A specialist member may be more equipped to run a job.

Question 9

How many command and control structures can operate at one time (one job)?

Answer 9

Only one

Question 10

What number of people can a Commander effectively command or manage?

Answer 10

between two to seven direct reports

Question 11

Should there be a process to ensure that operations are not disrupted or delayed during a transfer of command? How?

Answer 11

Commanders should ensure that during the planning phase, alternative headquarters, contingency plans and a reserve capability are considered.

Question 12

What are the obligations of a Commander?

Answer 12

Responsibility for community safety,
health and wellbeing of staff and the reputation of the New Zealand Police.

Commanders must always ensure that they behave lawfully, ethically, and professionally and in line with Our Values.

Commanders are accountable for decisions made and their consequences.

Question 13

Can a controller / commander control staff from another Agency?

Answer 13

No
They control the response but not the staff of other agencies.

Question 14

What are the Three C’s when referring to C&C

Answer 14

Command
Control
Communication

Question 15

Explain “Command” in the three C’s?

Answer 15

It describes the internal ownership, responsibility, and direction of an agency’s personnel and resources.

Question 16

Explain Control in the 3 C’s?

Answer 16

The responsibility for coordinating and directing the response to an incident.
Control includes the authority to assign tasks to another agency and to coordinate that agency’s wider actions so that it integrates with the wider response.

Question 17

Explain Coordination in the 3 C’s?

Answer 17

Coordination occurs when command and control is communicated to all response agencies, by giving appropriate taskings that are completed correctly and in a timely manner.

Question 18

What are the three levels of Command?

Answer 18

Tactical (unplanned - day to day jobs)

Operational (multi tactical events occur)

Strategic (planned - effect government, community etc)

Question 19

What does “Steady Stage” policing mean?

Answer 19

Describes the activities that Police respond to and manage as part of the everyday responsibilities.

Question 20

Explain a “Rising Tide” incident?

Answer 20

The develop from a steady state to become an emergency or major incident over a more prolonged period of time (eg severe weather events such as widespread flooding).

Question 21

Explain a spontaneous incident?

Answer 21

Spontaneous incidents have no warning to develop response or contingency plans.
A spontaneous incident requires an initial response.

Question 22

What is the benefit of a pre-planned operation?

Answer 22

Police have the opportunity and time to develop a plan and tactics before an operation is undertaken.

Question 23

What operating model do Police use for supporting operational command?

Answer 23

Coordinated Incident Management System (CIMS)

Question 24

Can CIMS only be used by Police?

Answer 24

No
The framework can be used for incidents involving one agency or a multiagency response
(no matter the scale)

Question 25

Who has control of CIMS in a multiagency event?

Answer 25

Each agency retains its on command structures and working system, however CIMS provides an over-arching incident management system that works across all central and local government agencies and emergency services

Question 26

What appreciation process do Police use for identifying factors that can have an impact on response?

Answer 26

AFCO
Aim
Factors
Courses of Action
Outline Plan

Question 27

Who generally sets the Aim in AFCO?

Answer 27

Commander

Question 28

What is the Commanders intent?

Answer 28

It is a clear, concise directive, written or verbal, that outlines the basic purpose of the operation

It should include:
Timeline for planning
Mission purpose and key tasks
Priorities
Desired end state

Question 29

What are Factors in AFCO?

Answer 29

Circumstances or influence that may impact the operation.

Police work out the factors, then ask “so what” and “therefore” to combat them

All factors should be documented

Question 30

What does CIA stand for when thinking of AFCO?

Answer 30

Community Impact Assessments

It is a risk assessment that looks at minimising harm, increasing safety and maintaining trust and confidence in the Police

Question 31

Under AFCO how does the “Outline Plan” look?

Answer 31

GSMEAC

Ground
Situation
Mission
Execution
Administration & Logistics
Command & Signals

Question 32

What is an Operational Order?

Answer 32

The format for a Controller or Commander to record a plan to convey to staff the desired outcome and how the operation will be conducted

Ideally in writing

Question 33

Under CIMS, what terminology is used instead of Op Order?

Answer 33

Action Plan

Question 34

How should briefings be delivered?

Answer 34

GSMEAC format

Question 35

Who generally is considered in the “orders group”?

Answer 35

In some cases all operation staff, while in larger operations only key Group or Phase Commanders

Question 36

What are the two main topics in a debrief?

Answer 36

What went wrong
and
Good performance/practises