COMM101 CH 9

Question 1

more than two people who share some kind of relationship, communicate in an interdependent fashion, and collaborate toward shared purpose

Answer 1

GROUP

Question 2

members of group see themselves as just that, sense of belonging

Answer 2

SHARED IDENTITY

Question 3

members identify with others because 1 or more goals in common

Answer 3

COMMON GOALS

Question 4

behavior of each member affects behavior of other members. Fostered by way that group members adopt roles and collaborate to accomplish stuff

Answer 4

INTERDEPENDENT RELATIONSHIPS

Question 5

shared identity, common goals, interdependent relationships

Answer 5

3 CHARACTERISTICS OF GROUPS

Question 6

most common; long lasting group that forms around relationships that mean the most to its members

Answer 6

PRIMARY GROUPS

Question 7

individuals that come together to address personal problems while benefiting from the support of others w/ similar issues

Answer 7

SUPPORT GROUPS

Question 8

offers opportunities to form relationships with others

Answer 8

SOCIAL GROUPS

Question 9

group with a specific mission

Answer 9

PROBLEM SOLVING GROUP

Question 10

purposed to help students with exams

Answer 10

STUDY GROUP

Question 11

works together to carry out a project or endeavor to compete with other teams

Answer 11

TEAM

Question 12

killed workers who take responsibility for producing high quality finished work

Answer 12

SELF-DIRECTED WORK TEAM

Question 13

forming, storming, norming, performing, adjourning

Answer 13

TUCKMAN’S MODEL 5 CHARACTERISTICS

Question 14

members try to negotiate who will be in charge/group’s goals, learn about others, begin to identify

Answer 14

FORMING

Question 15

experiencing conflicts over issues like leadership and roles

Answer 15

STORMING

Question 16

stablishing agreed-upon norms that govern expected behavior/group identity grows

Answer 16

NORMING

Question 17

combine skills and knowledge to work towards group goals, interdependence, motivation, clarity in delegation of tasks

Answer 17

PERFORMING

Question 18

reflection on accomplishments and failures/determine group continuity// termination ritual;: some groups celebrate achievements w/ a final gathering

Answer 18

ADJOURNING

Question 19

stage of group development in which groups experience a period of inertia or inactivity until they become aware of time, pressure, and looming deadlines, which then compel group members to take action> procrastination followed by burst of activity

Answer 19

GERSICK’S PUNCTUATED EQUILIBRIUM MODEL

Question 20

small subgroup who have bonded within a group, more likely to form with larger groups

Answer 20

CLIQUES

Question 21

subgroups that are positioned against others

Answer 21

COUNTERCOALITIONS

Question 22

exclusion of group member or members

Answer 22

SOCIAL OSTRACISM

Question 23

failure to invest the same level in the group that people would put in if they were working alone or in dyad

Answer 23

SOCIAL LOAFING

Question 24

patterns of interaction governing who speaks with who in a group and about what

Answer 24

NETWORKS

Question 25

centrality, isolation

Answer 25

MAIN POSITIONS OF NETWORKS

Question 26

degree to which an individual sends and receives

messages from others in the group

Answer 26

CENTRALITY

Question 27

position from which a group member sends and receives fewer messages than other members

Answer 27

ISOLATION

Question 28

a network where info is passed from one member to the next rather than shared among members

Answer 28

CHAIN NETWORKS

Question 29

a network where all members are equal distance from one another and all interact with each other

Answer 29

ALL CHANNEL NETWORKS

Question 30

where group members share their info w/ one central individual, who shares info with the rest

Answer 30

WHEEL NETWORKS

Question 31

concerned with accomplishment of group’s goals

Answer 31

TASK ROLE

Question 32

info giver, info seeker, elaborator, initiator, administrator

Answer 32

TYPES OF TASK ROLES

Question 33

group roles that evolve to reflect individual members personality traits and interests

Answer 33

SOCIAL ROLE

Question 34

harmonizer, gatekeeper, sensor

Answer 34

TYPES OF SOCIAL ROLES

Question 35

creates problems and holds their needs above the needs of the group

Answer 35

ANTIGROUP ROLE

Question 36

blocker, avoider, recognition seeker, distractor

Answer 36

TYPES OF ANTI-GROUP ROLES

Question 37

occurs when expectations for a member’s behavior is incompatible

Answer 37

ROLE CONFLICT

Question 38

degree to which group members bond, like each other, and consider themselves one entity/enthusiastic, satisfaction in group

Answer 38

COHESION

Question 39

• express your loyalty and dedication to the group, to show you have the best interest in heart
• cite specific examples of the behavior you find harmful to the group’s effectiveness
• ask other members for their opinions about problems you identified

Answer 39

3 STEP PROCESS: NORMS

Question 40

Goals should be specific, arrived at by group decision, clearly defined, supported with the necessary resources, and able to be monitored

Answer 40

CLARITY OF GOALS

Question 41

ndividualist culture openly vocalize collectivists stifle conflict occurs because of these differences

Answer 41

CULTURAL FACTORS

Question 42

lack of self-esteem, status differences, unbalanced participation

Answer 42

COMMUNICATION APPREHENSION

Question 43

use of communication messages that demonstrate confidence, dominance and forcefulness for personal goals

Answer 43

ASSERTIVENESS

Question 44

form of assertiveness where a person expresses positions on controversial issues and verbally attacks people that differ

Answer 44

ARGUMENTATIVENESS