COMM101 CH 10 Flashcards

1
Q

the ability to influences others’ behaviors and thoughts toward a productive end

A

LEADERSHIP

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2
Q

comes from an individual’s role or title

A

LEGITIMATE POWER

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3
Q

stems from the ability to threaten or harm others

A

COERCIVE POWER

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4
Q

is derived from the ability to bestow rewards

A

REWARD POWER

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5
Q

comes from the information or knowledge an individual possesses

A

EXPERT POWER

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6
Q

stems from the respect and affection that followers have for a leader

A

REFERENT POWER

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7
Q

controls group’s communication by conveying instructions to members, when members are unsure of expectations and responsibilities, how to carry out

A

DIRECTIVE LEADERSHIP

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8
Q

attends to member’s emotional and relational needs, helpful when members frustrated

A

SUPPORTIVE LEADERSHIP

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9
Q

views members as equals, welcomes opinions, summarizes points, identifies problems and discussing possible solutions, when members are competent & motivated for tasks, but benefit from feedback and involvement

A

PARTICIPATIVE LEADERSHIP

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10
Q

trusts others to handle their own responsibilities, doesn’t participate in group discussion/work efforts, provides feedback upon request

A

LAISSEZ-FAIRE LEADERSHIP

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11
Q

sets challenging goals and communicates high expectations and standards to members, when members are skilled and eager for accomplishments

A

ACHEIVEMENT ORIENTED LEADERSHIP

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12
Q

Leaders who are able to picture a new or different reality from what currently exists and consider the bigger, long-range picture of the group’s or organization’s future.

A

VISIONARY LEADERS

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13
Q

Vibrant, likable communicators who generate a positive image among their followers.

A

CHARISMATIC LEADERS

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14
Q

Leaders who spark change not only by having a new vision but also by conveying that vision clearly to others and energizing the group toward meeting the goals set forth in the vision.

A

TRANSFORMATIVE LEADERS

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15
Q

ehaviors such as harsh criticism, name-calling, gossip, slander, personal attacks, or threats to safety or job security, used to try to acquire and keep control over an entire group or individual members within a group.

A

BULLYING

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16
Q

Unethical leadership style named for sixteenth-century philosopher Nicollo Machiavelli, who advised rulers to use deceit, flattery, and other exploitative measures strategically to achieve their desired ends.

A

MACHIAVELLIANISM

17
Q

valuing hierarchy and control

A

MASCULINE LEADERSHIP

18
Q

valuing relationships and nurturing

A

FEMININE LEADERSHIP

19
Q

tend to make suggestions rather than dictating orders or imposing solutions

A

HIGH-CONTEXT CULTURE LEADERSHIP

20
Q

problem where members strive to maintain cohesiveness and minimum conflict by refusing to critically examine, analyze, test

A

GROUPTHINK

21
Q

member’s thoughts, beliefs AND emotions

A

COGNITIVE FORCES

22
Q

member’s personal motives, emptions, attitudes, and values

A

PSYCHOLOGICAL FORCES

23
Q

standards for behavior that influence decisions making

A

SOCIAL FORCES

24
Q

Identify and define the problem, Analyze the problem, Generate solutions by brainstorming, coming up with as many ideas as possible; then identifying the criteria that solutions will have to meet, Evaluate and choose a solution, Implement the solution, Assess the results

A

6 STEP GROUP DECISION PROCESS

25
Q

A process that entails focusing on a general area of interest, amassing information, thinking creatively, and considering problems and solutions related to the topic.

A

BRAINSTORMING

26
Q

A plan for a meeting that details the subject and goal, logistics, and a schedule.

A

AGENDA

27
Q

An informal vote on a decision that can help a group move forward when time is an issue.

A

NON BINDING STRAW POLL

28
Q

Group solidarity in sentiment, belief, or decision.

A

CONSENSUS