Collaboration with Stakeholders - Elicit business needs Flashcards
Types of analyses to understand project
Enterprise
Strategy
Stakeholder
Enterprise strategy
lays out the business structure - people’s roles and responsibilities
COMMUNICATION
Stakeholder strategy
lays out the stakeholders - people who make decisions in the project
WHO MAKES DECISIONS ON PROJECT
Strategy strategy
identify current state and steps needed to get to future state
INVOLVES GAP ANALYSIS: WHERE WE ARE AND WHERE WE WANT TO BE + what to do to get there
Requirement Elicitation Methods
Brainstorming
Process Modeling
Prototyping
Requirements Workshops
Surveys / Questionnaires
Observation
Interview
Focus Groups
Document Analysis
Requirements Elicitation
requirements process
getting objectives and deliverables of a project
Requirements Elicitation
identify needs and wants of stakeholders for outcome of project
Document Analysis
look at docs to see current state
Focus group
collaborative session led by a facilitator
Process Modeling
Visual representation of business process
end-to-end FLOW
understand current state
Requirement Workshop
meetings for a group of stakeholders to prioritize project outcomes
roadmap
plan of action, shared source of truth
what will be delivered, when it will, and how
details implementation phases of project
journey map
experiences and interactions customers have with business
process map
visual representation of business process
steps and inputs of a business to achieve a result
expidited project delivery can create what
technical debt
what to do when clients are taking too long to sign off on a project
SET UP A CALL, COMMUNICATE RISKS and sugggest solutions
influencing stakeholders to agree
discuss, multiple options and decide. Don’t just rely on survey results.
RACI
helps tell people their responsibilities on a project
Responsible
Accountable
Consulted
Informed
what does a business analyst need to prepare for a brainstorming session?
list of requirements and or concerns
relationship diagram
diagram showing relationship between business and customers
if the client is hesitant on signing off due to changing requirements, what can the BA do?
assure since they use agile that they can add in new requirements and update changes down the road
prototyping
presents potential solutions
simple sketch of idea to be implements
