CO 3 Flashcards
to be an effective leader officers should cultivate these qualities
vision
decisiveness
intelligence
self assurance
initiative
motivation and desire for professional success
integrity
personal security
industriousness
innovation and creativity
consistency
preparedness
proactiveness
supervisory skills
interpersonal skills
communication skills
leadership skills can be addressed through
self assessment
mentor feedback
360 degree feedback evaluations
annual/supervisory reviews
autocratic leadership
clear directions on what how and when
little input from followers
flow from the top down
compliance is accomplished through rules, regs, punishment for non compliance
democratic leadership
participative leadership
solicit input from followers
follows participate and are held accountable for tasks delegated to them
laissez-faire
leaders do not make decisions or avoid making them
followers make decisions
appropriate in organizations with highly skilled and self motivated followers
transformational leadership
followers commitment to the leaders vision and inspiration
focuses on change
transactional leadership
managerial leadership that enforces compliance through rewards and punishments
good where performance needs to be standardized and consistent
eight steps to develop a common presence
must go in order
sequential list
- determine what the situation is
- know what resources are available to apply to the situation
- develop the strategy and tactics required to solve to situation
- listen to all points of view when appropriate
- make the decision
- implement the decision
- evaluate the decision and modify as necessary
- take responsibility for the decision
three step ethics check
is it legal
is it fair
how will it make me feel about myself
Emotional Learning System ELS
Nelson and Low 2011
Darwin Nelson and Gary Low Texas A&M
ELS
A. Self assessment- explore
B. Self awareness- identify
C. Self knowledge- understand
D. Self development- learn
E. Self improvement- Apply and match
supervision
includes the process of directing, overseeing and controlling the activities of other individuals
management
refers to the administration and control of projects, programs, situations or organizations.
categorize activities into three priority levels
emergency response- training and drills as a team, ensure readiness of PPE, apparatus and tools, preincident plans for occupancies and hazards
pre for emergency response- technically and tactically proficient ensure unit members are physically and mentally prepared
organizational duties- complete reports and records, station maintenance, admin duties
SMART
Specific
Measurable
Action Oriented
Relevant
Time Sensitive
bruce Tuchman performance development model (1965)
Forming-members being to see themselves as part of the group
Storming-conflict over informal leadership
Norming-group establishes and adheres to their own set or norms and values
performing- maintain the spirit of the group as it accomplishments (all members share leadership)
adjourning
three steps to involve employees in the decision making process
- identify the problem, solution must be obtainable
- state that all solutions will be considered, best will be adopted
- explain the reality that outside forces may prevent adoption of some solutions
coaching employees
giving motivational direction
positive reinforcement
constructive feedback to employees to maintain or improve performance
effective feed back needs to be honest, immediate, direct and frequent
counseling four step method
sequential list
- describe current performance
- describe desired performance
- gain commitment for change
- follow up the commitment
generational differences
baby boomers- 1946-1964
gen-x 1965-1980
millennials gen y dot comers nexters- 1980-1995
gen z post millennials- 1995-2012
Plans classification
Standing-policies, procedures, and rules used frequently to manage day to day emergency and non emergency activities
Single use-specific objective, usually intended for short period of time
strategic- account for external factors, chart an organizations course over an indefinite future that is divided into definite time components
operational/admin- focus on how objectives will be accomplished, deal with factors that are within organizations control
contingency- alternative plans made for unforeseen circumstances
