CO 2

Question 1

principles of organizational structure

Answer 1

scalar structure
line and staff personnel
decision making authority
unity of command
span of control
division of labor

Question 2

scalar structure

Answer 2

uninterrupted series of steps of chain of command

Question 3

line personnel

Answer 3

those who deliver services to the public or external customers, typical functions include fire suppression, Ems, inspections, education and investigations

Question 4

staff personnel

Answer 4

provide support to line personnel and internal or external customers, typical functions are training, logistics, auxiliary organizations and personnel administration

Question 5

centralized authority

Answer 5

decisions are made by one person at the top of the structure. this model works well in very small organizations like an individual fire company.
in large organizations the leaders span of control may be exceeded unless decision making authority is delegated

Question 6

unity of command

Answer 6

each person within an organization reports to one and only one person
depends on the use of chain of command and functional supervision

Question 7

to avoid sidestepping new officers should

Answer 7

be available
be proactive
take action
follow up

Question 8

functional supervision

Answer 8

allows workers to report to more than one supervisor. deviates from unity of command when personnel are assigned by their supervisor or a senior officer to perform duties that fall under the authority of another supervisor

Question 9

optimal span of control

Answer 9

3-7
NIMS 3-7
NIMS optimum us 5

Question 10

variables that affect span of control

Answer 10

ability and experience of supervisor
ability and experience of subordinates
nature of the task
proximity of subordinates to the supervisor and each other
ease/reliability of communications medium
consequences of mistake
**not the personality of the officer

Question 11

span of control numbers

Answer 11

typically optimum from book 3-7
NIMS-ICS optimum 1-5

Question 12

division of labor is used to

Answer 12

assign responsibility
prevent duplication of effort
make specific clear cut assignments

Question 13

work groups make be created according to

Answer 13

type of task
geographical area
time of year or season
available resources
skills specialization

Question 14

public jurisdictions that provide fire and Ems protection

Answer 14

municipal
fire district
federal
county
state/provincial
tribal

Question 15

jurisdiction has two distinct associations

Answer 15

response area
authority that gives the legal right to exist and takes actions necessary to ensure adequate protection

Question 16

private emergency services three categories

Answer 16

industrial fire brigades-nuclear power field
for profit systems-rural metro in the southwest
private non profit-meadow wood fire dept south western NH

Question 17

mutual aid plans should

Answer 17

define roles and chain of command
establish operating guidelines
defines lines and methods of communication
include common terminology, references and specifications that influence how organizations work with each other
provide maps, evac routes, hydrant locations and details of sewers roadways and waterways
address insurance and legal considerations that may affect agreement
establish training and routine comms as required