Chapter 9: Stage 1-A Clients Tell Stories

Question 1

3 Tasks of Stage 1

Answer 1

1. Help Clients Tell their stories
2. Help Clients Develop new perspectives
3. Help Clients achieve leverage by working on issues that make a difference

Question 2

What goes on in stage 1?

Answer 2

Engagement
Initial Stress Reduction
Establish Rapport
Get clarity
Set an Action Tone