Chapter 4

Question 1

subjective empathy

Answer 1

Able to temporarily identify with a client and imagine and experience what it is like to be in their shoes

Question 2

objective empathy

Answer 2

from what a counselor has learned including own experience, theories, and research findings

Question 3

interpersonal empathy

Answer 3

ability to get inside a client’s frame of reference and understand what he/she is thinking and feeling together with the ability to communicate this understanding without prejudice to the client.

Question 4

3 Dimensions of responding skills

Answer 4

perceptiveness, know-how, and assertiveness

Question 5

Perceptiveness

Answer 5

the ability to accurately infer the specific content of another person’s thoughts and feelings

Question 6

Know-How

Answer 6

The ability to translate your perceptions and understanding into words

Question 7

Assertiveness

Answer 7

The helper’s ability to bring their perceptions and understandings into the conversation

Question 8

Things bad helpers do

Answer 8

• no response
• distracting questions
• cliches
• interpretations
• advice
• parroting
• agreement and sympathy
• faking it