Chapter 9 - Resource Mgmt Flashcards
What is organisational theory?
Organisational theory provides information regarding the way in which people, teams and organisation behave, and can help the resource mgmt planning process. E.g. may recommended a flexible leadership style
What are resource requirements and in which proces are they created?
Resource Requirements identify the types and quantities of resources for each work package, each WBS branch and the project as a whole.
It is ran output of the “Estimate Activity Resources” process
What is the difference between “Develop team” and “Manage team”?
Develop team is the process of improving competencies, team member interaction, and the overall team environment to enhance project performance
Manage team is the process of tracking team performance, providing feedback, resolving issues, and manage team changes to optimise project performance
Note that these both count as “Executing” processes
What is the goal of Control Resources?
Ensuring that the physical resources allocated to the project are available as planned, as well as monitoring planned versus actual utilisation of resources.
Only physical, people are managed in “Manage team”
What is in the resource management plan?
– What resources are required
– what quantity of each type of resource is required
– when and for how long each resource will be needed
– how the resources will be acquired
– whether the resources are internal or procured
– the cost of the resources
– time periods when the resources are available
– How the resources will be managed
- Roles and responsibilities
- recognition and rewards
- safety
What kind of enterprise environmental factors should you consider when creating the resource management plan?
– Which parts of the organisation are involved in the project
– hidden agendas
– location of the resources
– availability of contract help
– availability of training for project team members
What is the responsibility assignment matrix?
A table that cross references team members with the activities or work packages that they are to accomplish. It does not include when people will accomplish these
How many people can be assigned Accountable in a RACI chart?
Only one
What is an organisational breakdown structure?
An organisation of breakdown structure is used to assign project responsibilities to divisions or departments within the organisation, such as marketing, IT et cetera
Note: different from an org structure!
What is a resource breakdown structure?
It breaks the project resources down by type of resource, e.g. people, materials, equipment et cetera
What is a team charter and in which process is it produced?
It is a working agreement developed by the members of the project team and it describes the approach the team will take regarding communications, decision-making, and conflict resolution, as well as groundrules
What is a resource histogram?
A bar chart that shows the number of resources needed per time period, or can show the required utilisation per resource per time period
What is the purpose of the estimate activity resources process?
To determine the type and quantity of all the human and physical resources needed to complete project work
What are the different types of power that a project manager can have and what are deemed to be the best ones and the worst one?
– Formal (legitimate): based on your position within the company – reward: the ability to give rewards – penalty (coercive) – expert – referent: based on charisma
Reward and expert are usually the best forms of power and penalties the worst
Name five conflict resolution techniques
- Collaborating (problem solving): parties openly discuss differences to arrive at a consensus. A win-win
- Compromising (reconciling): find a solution to bring some degree of satisfaction to both parties. A lose – lose situation
- Withdrawal (avoidance): the parties retreat or postpone the decision on a problem
- Smoothing (accommodating): this includes making some concessions and it emphasises agreement rather than differences of opinion. It does not result in a permanent or complete resolution
- Forcing (directing): pushing one viewpoint at the expense of another. A win lose situation
