Chapter 9: Project Human Resource Management Flashcards
What does confronting mean in the context of conflict management?
Solving the problem
Why is the Manage Project Team process more complex in a matrix organization?
Because the team members’ loyalties and accountabilities are split
What is a project organization chart?
A document that graphically depicts the project team members and their interrelationships for a specific project
What is colocation?
Physically locating all or most team mebers in the same location to allow them to work more effectively together
What are the enterprise environmental factors that can influence the Plan Human Resource Management process?
Organization, culture, and structure Existing human resources Geographical dispersion of team members Personnel administration policies Marketplace conditions
When dertermining project roles and responsabilities, what do you need to define?
Role
Authority
Responsability
Compentency or qualification
What type of theory is used to describe the manner in which individual resources, teams, and entire organizational units behave?
Organizational theory
What else does the staffing management plan show besides when and how team members will be released?
Training needs, recognition and rewards, and regulation or contract compliance
On which factors is the legitimate or formal authority of the project manager based?
Position, or formal authority, in the organization
Which factors contribute to the project manager’s referent authority?
The project manager’s personality
References by the project manager to the support and authority of someone higher in the organization
Respect the team members have for the project manager
What is Maslow’s Hierarchy of Needs Theory?
Maslow defined five basic human needs, which he arranged in a pyramid. He stated that lower lever needs must be fulfilled before a person can move up to the next level. Once needs are satisfied at a particular level, those needs no longer motivate the individual, and the person progresses to the next step.
According to Maslow, the five levels of need are basic physical needs, safety and security needs, social need, self-esteem needs, and self-actualization needs.
What is the Expectancy Theory of motivation?
People are motivated if they expect to see a positive outcome. They will be motivated and remain productive as long as the reward meets their expectations, they believe the reward is strongly tied to their behavior and they are capable of doing the work requested.
This theory states that people will live up (or down) to what you expect of them.
Which type of chaart is frequently used to outline peoject roles and responsabilities?
RAM (responsability assignment matrix)
Where does informal and formal networking take plance?
Within an organization, industry, or professional environment
What are some components of the human resources management plan?
Roles and responsabilities
Project organization charts
Staffing management plan
The Aquire Project Team process involves getting the human resources assigned to the project. What is the project manager’s responsibility in this process?
Identiy the appropriate personnel Document the skills or knowledge needed Negociate with functional managers and other project managers for the desired resources Assign the project staff Create a team directory
What is the belief on which the project manager’s penalty or punishment authority is based?
That the project manager can inflict unpleasant consequences
What are the stages of team development?
Forming Storming Norming Performing Adjourning
What is McGregor’s Theory X?
Theory X assumes people are generally lazy and will avoid work unless threatened. They require constant supervisio, have no ambition, and require direct control to work effectively. Theory X managers believe people are motivated by punishment or money.
According tho Herzberg’s Hygiene Theory, what are the 2 factors that contribute to motivation?
Hygiene factors and motivating factors
