Chapter 9: Global Information Systems

Question 1

Global Value Chain

Answer 1

firms outsource functions of their company/product to other countries

Question 2

Why Global Information System (3)

Answer 2

Connection to new customers
e-business expansion
Advancement of internet

Question 3

Global Information Systems (2)
- gsmt

Answer 3

• IS works beyond national borders
• communication between companies in other countries
• gather, store, manipulate and, transmit data (inter) nationally

Question 4

Global Information Systems Core Functions (3)

Answer 4

Strategic Planning, Managerial|Operational Support

Question 5

Components of Global Information System: Global Database (3)

Answer 5

Currency Conversion
Measurement Difference
Date formats

Question 6

Components of Global Information System: Information-sharing technologies (4)

Answer 6

differences in language, business methods, transborder data, softwares

Question 7

Transborder Data Flow (TDF)

Answer 7

Restricts types of data that can be captured and transmitted in foreign countries

Question 8

TDF restrictions (3)

Answer 8

National Laws
International Agreements
Privacy and Security

Question 9

Global Information System (GIS) must be able to support MNC’s

Answer 9

Multi-national Corporations

Question 10

What is an MNC

Answer 10

organization with assets and operations in at least one country other than its home country

Question 11

Four important factors to consider and analyze global environment (4)

Answer 11

legal, cultural, economic, political

Question 12

Global information systems helps international countries:

Better _____ over its _____
better _____ their activity and access new global _____

Answer 12

control subsidiaries
coordinate, markets

Question 13

Global information systems defined in two dimensions

Answer 13

control and coordination

Question 14

Control requires
centralized____ for ___
standardized (2)
Performance ___ ___

Answer 14

• centralized architecture for data,
• standardized definitions, formats,
• tracking system

Question 15

Coordination Requires (3)

Answer 15

standardization within documents
communicate and socialization
collaboration systems

Question 16

Four commonly accepted types of global organizations

Answer 16

multinational, global, international, and transnational organization

Question 17

Multinational Organization Structure (4)

Answer 17

• Production Sales and Marketing are decentralized
• financial management remains at parent company responsibility
• local responsiveness
• subsidiary may operate on different platform

Question 18

Global Organization (Franchiser) (3)

Answer 18

• subsidiaries have little authority
• rely on headquarters for all process, control, decisions, design and implementation
• integration required for production, mkt, HR management

Question 19

International Organization structure (2)

Answer 19

• like multination organization but subsidiaries require HQ more for process and production
• IS exchanged among locations

Question 20

Transnational Organization Structure (3)

Answer 20

• parent company and subsidiaries work together etc policies, procedures, logistics
• regional division with authority
• optimize supply source

Question 21

Obstacles of Using GIS (5)

Answer 21

lack of standardization
cultural difference
diversity regulatory practice
poor telecommunication infrastructure
lack of skill analyst or programmer

Question 22

Outsourcing

Answer 22

specific functions of a company occur within another country and managed by the new organization

Question 23

Offshoring

Answer 23

relocating or sending specific company function to another country but managed by the headquarter

Question 24

Offshore outsourcing

Answer 24

organization chooses an outsourcing firm in another country