Chapter 9: Evaluation and Discipline Flashcards
How often should fire officers conduct informal reviews
Bimonthly
The evaluation error when a fire officer concentrates only on one aspect of the firefighters performance which is either exceptionally good or bad and implies that perception across the board to all aspects of the individuals work performance
Halo and Horn Effect
An evaluation error that can occur when the fire officer compares the performance of one subordinate with the performance of another subordinate
Contrast Effect
A work improvement plan covers a specific span of time such as
120 calendar days
Advance notice of a substandard employee evaluation is required when
As soon as an issue arises or at least 10 weeks before the evaluation is due
Evaluation error that reduces conflict
Leniency
Evaluation error that is common when the fire officer is required to conduct a face-to-face meeting
Leniency
The ultimate goal of negative discipline
Performance improvement
A pre-disciplinary conference or hearing must be conducted before a…
D- Demotion
I- Involuntary termination
S- Suspension
What is the lowest level of the progressive discipline process?
Formal written reprimand
What is useful in keeping firefighters of aware of how they are doing
Frequent feedback
