Chapter 1: Introduction To The Fire Officer Flashcards

1
Q

Do not leave any room for latitude or discretion

A

Rules and regulations

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2
Q

Definite guidelines for present and future actions

A

Policies

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3
Q

Outline what is expected in stated conditions

A

Policies

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4
Q

Written organizational directives that establish or prescribe specific operational or administrative methods to be followed routinely for the performance of designated operations or actions

A

SOPs

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5
Q

Ensures that all members of the department approach a situation or perform a given task in the same manner

A

SOPs

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6
Q

Provide a uniform way to deal with emergency situations

A

SOPs

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7
Q

Short range planning covers a plan that extends

A

Up to a year

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8
Q

Medium range planning

A

Planning that is 1 to 3 years in advance

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9
Q

Long range planning

A

Covers events longer than three years in advance

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10
Q

Which function of management includes establishing goals and objectives and then developing a way to meet and evaluate those goals and objectives

A

Planning

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11
Q

Which function of management means putting resources together into an orderly, functional, structured whole

A

Organizing

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12
Q

The fire officer is responsible for developing a work plan for a fire company or an administrative work group is an example of which function of management?

A

Planning

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13
Q

Fire officers decide which companies will perform certain duties when they arrive on an emergency scene is an example of what function of management?

A

Organizing

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14
Q

Means guiding or directing in a course of action

A

Leading

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15
Q

Complex process of influencing others to accomplish a task

A

The act of leadership

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16
Q

Leading is the human side of managing. It includes…

A

Motivating

Training

Guiding

Directing employees

17
Q

Means restraining, regulating, governing, counteracting, or overpowering

A

Controlling

18
Q

When fire officers consider the impact on the budget before making purchases, when they conduct employee performance appraisals, and when they ensure compliance with departmental policies they are acting within what function of management

A

Controlling

19
Q

The key to improving ethical choices is to

A

Have clear organizational values

20
Q

One way to help judge a decision is to ask yourself 3 questions. What are they?

A
  1. What would my parents and friends say if they knew?
  2. Would I mind if the paper ran it as a headline story?
  3. How does it make me feel about myself?
21
Q

Developed by various government or government authorized organizations to implement a law that has been passed by government body

A

Rules and regulations

22
Q

The most frequent activity undertaken by the fire service accounting for a minimum of 66% of fire company responses

A

EMS calls

23
Q

The second most common reason for fire service response

A

Activated fire protection system alarms

24
Q

The third most common reason for fire department response

A

Investigating an odor

25
Q

The primary causes of death within a burning structure

A

Flashover and structural collapse

26
Q

There are several different ways to look at the organization of a fire department; for example in terms of…

A

Function

Geography

Staffing

27
Q

The officer who is more engaged in working with other organizations and groups

A

Managing fire officer

28
Q

Developed to provide definitive guidelines for present and future actions

A

Policies

29
Q

Function of management used to prevent duplication of efforts

A

Division of Labor