Chapter 11: Working In The Community

Question 1

A public safety education program can have 4 objectives

Answer 1

1. Educate target audiences in specific subjects so as to change their behavior
2. Instruct target audiences on how to perform specific tasks
3. Inform large groups of people about fire safety issues
4. Distribute information on timely subjects

Question 2

CERT course is delivered in the community by a team of first responders. Training is usually delivered in____ sessions

Answer 2

9 sessions

2.5 hours each session

One evening per week

Question 3

Session 1

Answer 3

Disaster preparedness

Question 4

Session 6

Answer 4

CERT Organization

Question 5

Session 9

Answer 5

Course review and disaster simulation

Question 6

Session 8

Answer 6

Terrorism and CERT

Question 7

5 step planning process that helps local fire departments create and develop programs

What are the 5 steps?

Answer 7

1. Identify the problem
2. Select the method
3. Design the program
4. Implement the program
5. Evaluate the program

Question 8

ABCDs of course preparation for designing the program

Answer 8

A= audience 
B= behavior 
C= conditions 
D= degree

Question 9

Immediate feedback

Answer 9

Obtained from the students at the conclusion of the training

Usually a short survey form

Question 10

Long-term evaluation

Answer 10

Focuses on the effectiveness of the program in relation to the desired effect

When the students actually demonstrate the desired behavior

Question 11

NFPA recommends three steps when dealing with the media

Answer 11

1. Build a strong foundation
2. Use a proactive outreach
3. Use measured responsiveness

Question 12

The most important media asset you will ever have is

Answer 12

A good relationship with the media

Question 13

When you have information that you want to distribute to several news outlets use___

Answer 13

A press release or hold a press conference

Question 14

A staged event to which you invite the news media to come and hear something important that you have to announce

Answer 14

Press conference

Question 15

Used to make an official announcement to the news media from the fire department PIO

Answer 15

Press release

Question 16

A press release should be at least how many pages in length

Answer 16

1 to 2 pages in length

Question 17

The most common situation in which a fire officer would appear as an official spokesperson is

Answer 17

An interview

Question 18

NFPA guidelines for the fire officer conducting an interview with the media

Answer 18

1. Be prepared
2. Stay in control
3. Look and act the part
4. It is not over until it is over

Question 19

Part of being prepared is determining the reporter’s

Answer 19

Story angle and identify what here she already knows about the topic

Question 20

The fundamental goal of a public safety education program is to

Answer 20

Prevent injury, death, or loss due to fire or other type of incidents