Chapter 9 — Design Thinking Flashcards
What are the essential elements of a vision? 105 What is the protocol for designing a wellness vision. Table 2 131
TABLE 2. Protocol for Designing a Wellness Vision 131 ♣ Value ♣ What’s working now ♣ Strengths ♣ Thrive ♣ Important: Most important right now ♣ Motivation ♣ Visualize ♣ Past Successes: Best experience ♣ Strengths to realize vision ♣ Major challenges hurting confidence ♣ Strategies ♣ Recap ♣ Commit Questions to Ask When Getting the Wellness Vision 130
Explain the difference between analyzing the causes of problems and appreciating what problems have to teach us. Give examples of how that might be done with clients.
Analyzing Problems — Looks at obstacles, barriers, setbacks, and challenges as though they were deficits to be fixed or problems to be solved. This can generate a downward spiral of increasing discouragement and resistance. Avoid the “Why” question. Problems as Learning Experiences — Stay focused on solutions possibilities, stay positive, appreciate strengths, brainstorm alternatives, and mobilize resources. 129 (131 Questions to Ask)
Until clients are ready, willing, and able to take action, what should the coach do to help increase their readiness to change? 129
Validate clients and reconnect them with their ability to change and grow. This will shift the conversation in a positive direction. Do this by __________. 129 ♣ Express empathy for client emotions and needs ♣ Express confidence that the client has what it takes to succeed
When designing behavioral goals, what does a clear plan look like?
Clear Plans include Behavioral Goals Which: ♣ Encourage the client to take on a challenge that stretches them while meeting their potential skills and abilities ♣ Enable clients to think about identify specific actions and behaviors they want to do next and working to Asian answer the question Now what?” (Miller 2009” ♣ Encourage clients to measure progress against their initial baseline behaviors adjusting in design. Trial and correction, not trial and error, represents a coaching framework for action planning. ♣ Are grounded in the client’s motivation, rooted in her values, strengths, and desires. ♣ Support self-efficacy and self-determination, providing opportunities to build competence and create connection (Deci & Ryan, 2002). Enable coaches to measure success having evidence-based data is critical for establishing efficacy as well as credibility, not only in one’s coaching practice but also in the consumer and healthcare communities (Grant, 20050.
Explain the difference between behaviors and outcomes. Give examples of some behaviors and outcomes that might be part of a client’s health, fitness, and wellness plan. 132
Outcomes: Where you want to be at the end. Behaviors: How you are going to get where you are going Outcome Goals: Are important in the context of the vision statement. They reflect feelings, needs that can be sustained behavior change. Outcome Goals lead to behavior change when supported by a clear and compelling plan (Lock & Lantham, 2002) Without a clear plan, motivation alone does not propel clients and to action.
When designing behavioral goals, what does a clear plan look like? 132 - 133
Clear Plans include Behavioral Goals Which: ♣ Encourage the client to take on a challenge that stretches them while meeting their potential skills and abilities ♣ Enable clients to think about identify specific actions and behaviors they want to do next and working to answer the question, “Now what?” (Miller 2009) ♣ Encourage clients to measure progress against their initial baseline behaviors adjusting in design. Trial and correction, not trial and error, represents a coaching framework for action planning. ♣ Are grounded in the client’s motivation, rooted in her values, strengths, and desires. ♣ Support self-efficacy and self-determination, providing opportunities to build competence and create connection (Deci & Ryan, 2002). ♣ Enable coaches to measure success having evidence-based data is critical for establishing efficacy as well as credibility, not only in one’s coaching practice but also in the consumer and healthcare communities (Grant, 2005). Goals are written as SMART Goals.
Why is it important and valuable to track outcomes over time? 137
Self-Regulation Theory — MacKenzie, Mezo, & Francis (2012) Self-regulation theory suggests that ability to monitor oneself is a key factor in goal achievement. Self-Determination Theory — Deci & Ryan The use of tools, such as assessments, support autonomy. Conclusion This is why it is important to elicit qualitative feedback regarding client progress and track outcomes delivered by establishing new behaviors and objective, measurable terms.
