Chapter 3: Coaching Presence Flashcards

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1
Q
  1. What is Coaching Presence? How does the ICF define coaching presence? What behaviors does a professional coach do who is exhibiting coaching presence? Coaching Presence 43
A

“The art of creating an environment, through conversation and a way of being, that facilitates the process by which a person can move toward desired goals in a fulfilling manner.” — Tim Gallwey (2000). This “requires one essential ingredient that cannot be taught: caring not only for external results but for the person being coached.” (p. 177) 43 As coaches 43 We support change by what we ♣ Do = conversations with clients ♣ Are = way of being with people We are concerned with ♣ Results ♣ The person seeking to achieve those results Coaching Presence — A way of being with clients (mindful, empathetic, warm, calm, zestful, fun, and courageous) that facilitates growth and change through connection. — Meg Moore 43 ICF Definition of Coaching Presence = a Core Coaching Competency “The ability to be fully conscious and create spontaneous relationship with the client, employing a style that is open, flexible, and confident.” The ICF indicates that a professional coach: ♣ Is present and flexible during the coaching process, dancing in the moment ♣ Accesses one’s intuition and trusts one’s inner knowing — “goes with the gut” ♣ Is open to not knowing and takes risks ♣ Sees many ways to work with the client and chooses in the moment what is most effective ♣ Uses humor effectively to create lightness and energy ♣ Confidently shifts perspectives and experiments with new possibilities for own action ♣ Demonstrates confidence in working with strong emotions and can self-manage and not be overpowered by or enmeshed in clients’ emotions

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2
Q

State Tim Gallway’s definition of Coaching Presence and Meg Moore’s definition of Coaching Presence and the ICF’s definition of Coaching Presence. 43

A

“The art of creating an environment, through conversation and a way of being, that facilitates the process by which a person can move toward desired goals in a fulfilling manner.” — Tim Gallwey (2000). This “requires one essential ingredient that cannot be taught: caring not only for external results but for the person being coached.” (p. 177) 43 As coaches 43 We support change by what we ♣ Do = conversations with clients ♣ Are = way of being with people We are concerned with ♣ Results ♣ The person seeking to achieve those results Coaching Presence — A way of being with clients (mindful, empathetic, warm, calm, zestful, fun, and courageous) that facilitates growth and change through connection. — Meg Moore 43 ICF Definition of Coaching Presence = a Core Coaching Competency “The ability to be fully conscious and create spontaneous relationship

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3
Q

What are the being skills of coaching presence as delineated by Meg Moore? Note: The ICF behaviors for demonstrating coaching presence. 43, 44 - 49

A

Coaching Presence — A way of being with clients (mindful, empathetic, warm, calm, zestful, fun, and courageous) that facilitates growth and change through connection. — Meg Moore 43 The Being Skills of Coaching Presence: 44 - 49 Figure 3.1 Coaching Presence 44 ♣ Mindfulness 44 – 45 Figure 3.2 Prefrontal Cortex — Mindfulness/Sensing/Experiencing ♣ Empathy 45 ♣ Warmth 46 ♣ Affirmation 46 ♣ Calm 47 ♣ Zest 47-48 ♣ Playfulness 48 ♣ Courage and Authenticity 48 – 49 ICF Definition of Coaching Presence = a Core Coaching Competency 43 “The ability to be fully conscious and create spontaneous relationship with the client, employing a style that is open, flexible, and confident.” The ICF indicates that a professional coach: 43 ♣ Is present and flexible during the coaching process, dancing in the moment ♣ Accesses one’s intuition and trusts one’s inner knowing — “goes with the gut” ♣ Is open to not knowing and takes risks ♣ Sees many ways to work with the client and chooses in the moment what is most effective ♣ Uses humor effectively to create lightness and energy ♣ Confidently shifts perspectives and experiments with new possibilities for own action ♣ Demonstrates confidence in working with strong emotions and can self-manage and not be overpowered by or enmeshed in clients’ emotions

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4
Q

How does the ICF define coaching presence? What behaviors does a professional coach do who is exhibiting coaching presence?43

A

ICF Definition of Coaching Presence = a Core Coaching Competency “The ability to be fully conscious and create spontaneous relationship with the client, employing a style that is open, flexible, and confident.” The ICF indicates that a professional coach: ♣ Is present and flexible during the coaching process, dancing in the moment ♣ Accesses one’s intuition and trusts one’s inner knowing — “goes with the gut” ♣ Is open to not knowing and takes risks ♣ Sees many ways to work with the client and chooses in the moment what is most effective ♣ Uses humor effectively to create lightness and energy ♣ Confidently shifts perspectives and experiments with new possibilities for own action ♣ Demonstrates confidence in working with strong emotions and can self-manage and not be overpowered by or enmeshed in clients’ emotions ICF Definition of Coaching Presence = a Core Coaching Competency “The ability to be fully conscious and create spontaneous relationship with the client, employing a style that is open, flexible, and confident.” The ICF indicates that a professional coach: ♣ Is present and flexible during the coaching process, dancing in the moment ♣ Accesses one’s intuition and trusts one’s inner knowing — “goes with the gut” ♣ Is open to not knowing and takes risks ♣ Sees many ways to work with the client and chooses in the moment what is most effective ♣ Uses humor effectively to create lightness and energy ♣ Confidently shifts perspectives and experiments with new possibilities for own action ♣ Demonstrates confidence in working with strong emotions and can self-manage and not be overpowered by or enmeshed in clients’ emotions

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5
Q

List some of Thomas Leonard’s (2002) philosophical principles of working with clients. 44

A

• It’s all solvable or it’s not. • Risk is always reducible. • There’s usually a better way. • Success is a byproduct. • Emotions are our teachers. • Inklings are higher intelligence. • The answer is somewhere. • Self-confidence can be arranged. • Problems are immediate opportunities. • People are doing their very best, even when they seem not to be.

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6
Q

How is coaching presence developed? 44

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Coaching presence — is developed through the practice of using relational qualities called “being skills.” Being Skills associated with coaching presence: Figure 3.1 Coaching Presence 44 ♣ Mindfulness 44 – 45 See Figure 3.2 Prefrontal Cortex — Mindfulness/Sensing/Experiencing ♣ Empathy 45 ♣ Warmth 46 ♣ Affirmation 46 ♣ Calm 47 ♣ Zest 47-48 ♣ Playfulness 48 ♣ Courage and Authenticity 48 – 49

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7
Q

Define mindfulness. 44

A

Mindfulness: A nonjudgmental awareness of what is happening in the present moment. 44 “When one is mindful, one is actively engaged in the present and sensitive to both context and perspective. The mindful condition is both the result of in the continuing cause of actively noticing new things” (Langer and Carson, 2006). 44 - 45 The two components required of mindfulness: 1. Self-regulation — Needed to pat attention in the moment 2. Posture of — Curiosity, openness and acceptance.

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8
Q

What are the two components required of mindfulness?

A
  1. Self-regulation — Needed to pay attention in the moment 2. Posture of — Curiosity, openness and acceptance.
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9
Q
  1. If one is tuning into her negative emotions and sensations, what does this indicate? 45
A

Some needs are not being met.

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10
Q

How does one move conscious attention into an “open awareness brain state”? What is the region of the brain with the most activity during this state? What is happening with the prefrontal cortex at this time? 4

A

To get to an “open awareness brain state” — Move attention deep and back into the sensory or “experiencing” brain state regions. It is this state of experiencing that leads to meaningful and connected engagement with the client. 45 Regions of the brain are activated during the “open awareness brain state”: Regions deep and back in the sensory or “experiencing” brain state regions. 45 Pre-frontal Cortex during the “open-awareness brain state”: The pre-frontal cortex has low activity. On Figure 3.2, it is blue. 45

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11
Q

Which VIA Signature Strengths were found to have a significant positive relationship to mindfulness? (Silberman, 2007) List them in descending order. 45

A
  1. Self-regulation 2. Bravery 3. Integrity 4. Perspective 5. Citizenship 6. Social intelligence • Silberman suggests that mindfulness may “cultivate a number of strengths simultaneously,” perhaps by its ability to quiet “mental chatter.”
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12
Q

Define empathy. What are the characteristics of a coach who is empathetic?45

A

Empathy: The respectful understanding of another person’s experience, including her feelings, needs, and desires. Empathy is the core relational dynamic that leads to movement and growth in coaching. Empathy seeks only to understand and value another person’s experience with respect and compassion. The empathetic coach stays present with what’s alive in and coming up for the client being in the present moment. The coach is: ♣ Curious without being demanding ♣ Interested without being intrusive ♣ Compassionate without being condescending ♣ Persistent without being impatient Empathy creates a zone of new possibilities with the client.

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13
Q

What state of being is required for empathy to be effective? 46

A

Warmth — Without warmth, all attempts and empathy will fail. Empathy requires a sincere, heartfelt desire to connect with another human being.

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14
Q

What state of being is required for warmth to be effective? 46

A

Empathy. This is because warmth requires an awareness of what others are feeling and needing in the present moment (= Empathy). Warmth generates full engagement. It is contagious being license conversations shifts circumstances.

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15
Q

How is affirmation different from affiliation? Define each. 46

A

Affirmation: The coach conveys acceptance and appreciation of a client’s thoughts, feelings, and choices. Remember: “Every cell in your body is doing the best it can with the resources at hand.” Affiliation: Alignment with the client’s thoughts, feelings, and choices.

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16
Q

What do affirmation and acceptance combine? 46

A

Affirmation and Acceptance ——– Combine ———- Mindfulness and Empathy 46

17
Q

What can make every situation perfect, even when it obviously is not perfect? Which being skills do we use for this? 46

A

How can every situation be perfect? Each situation can be perfect by virtue of the fact that every moment is the only moment that can be happening at any moment. There’s no way to arrive at a future moment except through the present moment.

18
Q

Define the being skill of affirmation. What two things it does it bring together? 46

A

How can every situation be perfect? Each situation can be perfect by virtue of the fact that every moment is the only moment that can be happening at any moment. There’s no way to arrive at a future moment except through the present moment.

19
Q

Define the being skill of affirmation. What two things it does it bring together? 46

A

Affirmation: The coach conveys acceptance and appreciation of a client’s thoughts, feelings, and choices. Remember: “Every cell in your body is doing the best it can with the resources at hand.” Affirmation and Acceptance ——– Combine ———- Mindfulness and Empathy 46

20
Q

What are all unhealthy thoughts, words, and actions an expression of? 46

A

Unmet needs. Needs underlie thoughts, words, and actions.

21
Q

How do coaches deal with negative energy and challenging circumstances? 46 - 47

A
  1. Normalize negative feelings and challenging circumstances 2. Positively reframe the event and affirm the client. Remember: “We all have a dark alleyway. That happens to be yours, but we all have one. We all have things in our lives we are ashamed of. You’re not alone, and you’re not terrible. You’re human.” — Carol Kaufman 3. Empathy, warmth, and affirmation foster an important quality of being necessary for masterful coaching.
22
Q

Define Calm as a being skill. 47

A

Calm: It’s an energy that comes from connecting with and trusting the unfolding of life, whether on the most personal or universal levels. Calm is the energy in the fire — the strength that comes from knowing that it’s never too late to make a difference. It is maintaining perspective and poise in the moment. Coaches with calm energy step back and observe emotional frenzy in themselves and in their clients and create some degrees of freedom from automatic triggers. They notice the emotion, are present, and make a choice about the response — Shapiro (2006) See page 47 for what masterful coaches do. By being present and open to the unfolding of things to come, they add meaning, purpose, and value. 47

23
Q

Zest is a being skill. Define it. 47 - 48

A

Zest: An optimistic and hopeful nature that anticipates the best and as a result often generates the best. Example: A child is anticipating a special activity or action like going to the zoo or getting on an airplane, and they are excited with the energy of zest. Zest looks like the “shining eyes” — in terms of the level of engagement. — Ben Zander (2002) Masterful coaches radiate zest. Zest is a self-reinforcing and upward spiraling energy that supports resilience and self-efficacy. To increase zest: Cultivate gratitude.

24
Q

How does one increase the being skill, zest? 47 - 48

A

Cultivate gratitude.

25
Q

Reciprocal relationships exist between these being skills __________. What are they? 47 - 48

A

Reciprocal relationships between: ♣ Empathy — Giving and receiving ♣ Zest — Giving and receiving The more a coach fills their life with zest, the more zest they have to share with others.

26
Q

Define the being skills — Courage and Authenticity. 48 - 49

A

Courage: Naming what is present to wake up a client’s awareness, create connection, and generate movement. 48 Having courage in coaching means sharing what is being noticed, felt, needed, and wanted. It often takes time to make this deeper level of connection, but it’s worth it. 49 Authenticity: Bold expression of observations, feelings, needs, and requests in the service of client outcomes. Authentic coaches have a genuine way of stepping up to the plate and making conversations real. Masterful coaches have a fearless, conversational prowess that shakes things loose and stirs thing up without offending, violating, blaming, shaming, or demeaning people. Courage and Authenticity — Coaches “shine a light” on what wants to be said. The truth is contagious and resonant. This works when we stay with accurate observations free from evaluations and honestly reflect back what we are experiencing and seeing. We enable our clients to honestly gain new awareness and understanding of who they are and what they are facing. This allows our clients to muster the courage to more fully meet their needs. Respectful and Genuine Interactions — with our clients can provoke the change they seek.

27
Q

What being skill goes with Playfulness? 48

A

Playfulness + Zest = Go Together It is impossible to sustain zest without playfulness. Playfulness ignites our energy for and engagement with life. Playfulness underlies zest, humor and curiosity — and vice versa. Empathy + Warmth + Affirmation = Go Together

28
Q

How do we show our coaching presence? 49

A

Show Coaching Presence: ♣ Word choice ♣ Phrasing ♣ Pace ♣ Body language ♣ Facial expressions ♣ Intonation — voice ♣ Silence — conveys comfort, respect, and spaciousness for the client’s experience. A quiet presence can be evocative. We use our voices to ♣ Build excitement with stimulating energy ♣ Calm things down with soothing energy Dance between — intention and attention in the present moment. Coaches need to be — ready, willing, and able to engage to make this happen. A key factor to consider is — the flow of energy between the coach and client. If conveyed artfully, coaches and clients lean into each other with full engagement. This can be seen in the eyes and heard in the voice as one thing leads spontaneously to another.

29
Q

Name two strengths models. 50

A
  1. StrengthsFinder — Developed by the Gallup Organization. — Rath (2007) 2. VIA Signature Strengths — 24 character strengths grouped into six large categories called “virtues” that consistently emerge across history and culture.
30
Q

Which being skills are tied to strengths? 53

A

♣ Mindfulness is related to: ♣ Empathy ♣ Warmth ♣ Affirmation ♣ Calm ♣ Zest ♣ Playfulness ♣ Courage and authenticity