chapter 9

Question 1

operating with an attribute that allows an organization to outperform its rivals

Answer 1

competitive advantage

Question 2

one that is difficult for competitors to imitate

Answer 2

sustainable competitive advantage

Question 3

a comprehensive action plan that identifies a long term direction for an organization and guides resource utilization to accomplish organizational goals with sustainable competitive advantage

Answer 3

strategy

Question 4

focusing all organizational resources on a unified and compelling goal

Answer 4

strategic intent

Question 5

the process of formulating and implementing strategies to accomplish long term goals and sustain competitive advantage

Answer 5

strategic management

Question 6

one player no competition absolute competitive advantage

Answer 6

monopoly

Question 7

few players not in direct competition long term competitive advantage is defined in market

Answer 7

oligopoly

Question 8

several players in direct competition and any competitive advantage is only temp

Answer 8

hyper competition

Question 9

the process of creating strategy

Answer 9

strategy formulation

Question 10

the process of allocating resources and putting strategies into action

Answer 10

strategy implementation

Question 11

the reason for the organizations existence

Answer 11

analysis of mission

Question 12

valuse are broad beliefs about what is and is not appropriate

Answer 12

values

Question 13

shapes the values of managers and other organization members

Answer 13

organizational culture

Question 14

what does swot stand for

Answer 14

strengths weaknesses opportunities and threats

Question 15

internal assessment of the organization

Answer 15

strengths and weaknesses

Question 16

external assessment of the organizations

Answer 16

opportunities and threats

Question 17

three levels of strategy in an organization

Answer 17

corporate business and functional