chapter 8 Flashcards
the process of setting objectives and determining how to best accomplish them
planning
identifying the specific results or desired outcomes that one intends to acheive
organizing
A statement of action steps to be taken in order to accomplish the objectives
plan
what are the steps in the planning process
- defining your objectives
- determining where you stand vis a vis objectives
- develop premises regarding future conditions
- analyze and choose among action alternatives
- implement and evaluate the results
what are the benefits of planning
- flexibility and focus
- action orientation
- coordination
- time management
- control
what are the range of short intermediate and long plans
short 1yr or less
intermediate 2-3 yrs
long term 3+
set broad comprehensive and longer term action directions for the entire organization
strategic plans
define what needs to be done in specific areas to implement strategies
operational plans
types of operational plans
production financial facilities marketing plans HR plans
policies or procedures designed for repeated use
standing plans
broad guidelines for making decisions and taking action in specific circumstances
policy
plans that describe exactly what steps are to be taken in specific circumstances
rules or procedures
only used once to meet the needs and objectives of a well defined situation in a timely manner
single use plans
single use plans that commit resources to activities projects or programs fixed flexible and zero based budget
budgets
one time activities that have clear beginning and end points project management and project schedules
projects