Chapter 9 Flashcards
Activities undertaken to attract, develop and maintain an effective workforce within organization.
Human-resource management
The economic value of your human resources.
Human capital
A subfield of HRM that adresses the complexity of recruiting on a global scale.
International HRM
Hiring o promoting of applicants based on non relevant job criteria.
Discrimmination
Policy that requires employers to take positive steps to guarantee equal employment opportunities for people within protected groups.
Affirmative actions
People who work for an organization but not for permanent or full time basis.
Contingent workers
People, mostly retirees, who bring needed expertise.
Contingent professionals
Using computers or telecommunications to perform work from home.
Telecommuting
Intentionally reducing the company’s workforce to the point thet is right for the organization.
Rightizing
An employee selection approach in which the organization and the applicant attempt to match each others interests.
Matching model
Forecasting of the human resource needs and the projected matching of individuals with expected job vacancies.
Human resource planning
Activities that define the desired characteristics of applicants for specific jobs.
Recruiting
Systematic process of gathering and interpreting information about the essential duties of a job.
Job analyisis
Concise summary of the specific tasks and responsibilities of a particular job.
Job description
An outline of knowledge, skills, etc, needed to accurately perform a job.
Job specification
A recruiting approach that gives applicants all pertinent and realistic information about the job and organization.
Realistic job preview
The process of determining the skills a person needs to perform a job.
Selection
A device for collecting information about an applicant’s education, previous job experience, etc.
Application form
Test designed to measure a particular attribute such inteligence or an aptitude.
Employment test
A technique for selecting individuals with high managerial potential based on their performance.
Assessment center
A type of training in which an experienced employee adopts a new employee to teach him how to perform duties.
On the job training (OJT)
An in-house training and education facility that offers broad based learning opportunities for employees.
Corporate university
When an experienced employee guides and supports a less experienced employee.
Mentoring
Directing, instructing and training a person with the goal of developing specific management skills.
Coaching
Observing and employee’s performance and providing him with feedback.
Performance appraisal
A process that uses multiple raters to appraise the employee performance and guide development.
360 degree feedback
associating a rigid exaggerated and irrational belief within a group of people, also placing an employee in certain group based on just a few traits or characteristics.
Stereoptyping
A rating error that occurs when an employee gets the same rating in all dimensions regardless of his or her performance on individual ones.
Halo effect
Rating technique that relates an employee’s performance to a specific job related incidents.
Behaviorally anchored rating scale (BARS)
Monetary payments used to reward employees.
Compensation
Process of determining the value of jobs within an organization through an examination of job content.
Job evaluation
Surveys that show what other organizations pay incumbents in jobs that match a sample of key jobs selected by the organization.
Wage and salary surveys
Incentive pay that ties at least a part of compensation to employee effort and performance.
Pay for performance
An interview conducted with departing employees to determine the reasons for their terminations.
Exit interview
The way in which employees differ
Diversity
Creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.
Managing diversity
Tendency to view people who are different as being defficient.
Prejudice
When someone acts out their prejudicial attitudes toward people who are the targets of their prejudice.
Discrimmination
A psychological experience of a person engaged in a task who is aware of discrimination towards him or her that they think he or she will not be able to perform well on that task.
Stereotype threat
The belief that one’s own subculture is superior to others.
Ethnocentrism
Invisible barrier that separates women and minorities from top management positions
Glass ceiling
