Chapter 5

Question 1

A desired future state that the organization attempts to realize.

Answer 1

Goal

Question 2

A blueprint specifying the resource allocations, schedules and other actions necessary for attaining goals.

Answer 2

Plans

Question 3

Organization’s reason of existence

Answer 3

Mission

Question 4

Broad statements of where the organization wants to be in the future, they pertain the organization as a whole rather than in divisions, also called official goals.

Answer 4

Strategic Goals

Question 5

Plans that are actions step by step by which an organization intends to attain its goals.

Answer 5

Strategic plans

Question 6

Goals that define the outcome s that major divisions and departments must achieve for the organization to reach its overall goals.

Answer 6

Tactical goals

Question 7

Plans designed to help execute major strategic plans

Answer 7

Tactical plans

Question 8

Specific results expected from departments and individuals.

Answer 8

Operational goals

Question 9

Plans developed at the organization’s lower levels that specify action steps toward achieving operational goals.

Answer 9

Operational plans

Question 10

Visual representation of the key drivers of an organization’s success.

Answer 10

Strategy map

Question 11

Method of management whereby managers and employees define goals for every department, project, and person.

Answer 11

Manegement by objectives

Question 12

Plans developed to achieve a set of goals that are unlikely to be repeated.

Answer 12

Single-use plans

Question 13

Plans used to provide guidance for tasks performed repeatedly within the organization.

Answer 13

Standing plans

Question 14

Plans that define company responses to specific situations such as unexpected situations.

Answer 14

Contingency plans

Question 15

Looking at trends and discontinuities and imagining possible alternative futures.

Answer 15

Scenario building

Question 16

Group of planning specialists that develop plans for the organization and report directly to the CEO.

Answer 16

Central planning department

Question 17

Plans for specific divisions or departments.

Answer 17

Decentralized planning

Question 18

Reasonable yet highly ambitious and compelling goal that energizes people.

Answer 18

Stretch goal

Question 19

Group of managers and employees who work together to gain a deep understanding of a specific competitive issue and offer insight and recommendations.

Answer 19

Intelligence team

Question 20

Set of decisions and actions used to formulate and implement strategies that will provide a competitively superior fit between the organization and its environment.

Answer 20

Strategic management

Question 21

Plan of action that prescribes resource allocation and other activities for dealing with the environment.

Answer 21

Strategy

Question 22

Reason(s) that set the organization apart from others and provides it with distinctive edge in the marketplace.

Answer 22

Competitive advantage

Question 23

Business activity that the organization does particularly well in comparison to others.

Answer 23

Core competence

Question 24

Condition that exists when the parts of an organization acts together to make a joint effect.

Answer 24

Synergy

Question 25

Analysis of the strengths, weaknesses, opportunities, and threats of an organization.

Answer 25

SWOT Analyisis