Chapter 2 Flashcards
Being open minded and an independent thinker
Mindfulness
All elements existing outside the organization’s boundaries that have potential to affect the organization.
External environment
Layer of external environment that affects the organization indirectly.
General Environment
Includes social, economic, legal-political, international, natural and technological factors.
General Environment
Layer of external environment that affects the organization directly.
Task Environment
Includes competitors, suppliers, customers and labor market.
Task Environment
Environment that includes the elements within the organization’s boundaries.
Internal Environment
Includes current employees, managers, and corporate culture.
Internal Environment
Dimension of the general environment that represents events originating in foreign countries.
International Dimension
Dimension of the general environment that represents technological advancements in a specific industry.
Technological Dimension
Dimension of the general environment that represents demographic characteristics as well as norms, customs and values.
Sociocultural Dimension
Dimension of the general environment that represents the general economic health of the region in which the organization operates.
Economic Dimension
Dimension of the general environment that represents government regulations and political activities.
Legal-Political Dimension
Interest groups that work within the legal-political framework to influence companies to behave in certain socially responsible ways.
Pressure groups
Dimension of the general environment that represents all the event that occur naturally on Earth, includes natural resources.
Natural Dimension
Sector of the task environment that acquires goods or services from the organization.
Customers
Sector of the task environment that are within the same industry or provide goods or services to the same set of customers.
Competitors
Sector of the task environment that provide raw materials for the organization to produce.
Suppliers
Sector of the task environment that represents the people in the environment who can be hired to work for the organization.
Labor market
It means that managers do not have enough information about environmental factors to predict environmental needs and changes.
Uncertainity
Combining two or more organizations into one
Merger
Strategic alliance or program by two or more organizations
Joint venture
Culture characterized by values that support the company’s ability to interpret and translate signals from the environment for new behavior responses.
Adaptability Culture
Results-oriented culture that values competitiveness, personal initiative and achievement.
Achievement Culture
A culture that places high value on meeting the needs of the employees, it values cooperation and equality.
Involvement Culture
Culture that values a methodological, rational, orderly way of doing things.
Consistency culture
Culture based on a solid organizational mission purpose that uses shared adaptive values to guide decisions.
High-performance culture
A manager that uses signals and symbols to influence corporate culture.
Cultural leader
