Chapter 9 Flashcards

1
Q

what is a not for profit organisation

A

attainment of its prime goal is not assessed by economic measures

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2
Q

what is the major challenge for performance measurement in an NFPO

A

they have multiple objectives so hard to pick one overriding one

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3
Q

what is value for money

A

providing a service in a way which is economical, efficient and effective

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4
Q

benefits of league tables

A

different areas of a performance can be summarised in a final score so can be compared

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5
Q

drawbacks of league tables

A

there is subjectivity of the choice and weighting of measures

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