Chapter 8: Transactional Analysis

Question 1

What are the 3 Ego States?

Answer 1

Parent Ego State, Adult Ego State and Child Ego State

Question 2

What Ego state is filled with opinions and prejudices, is domineering/judgmental and there is no room for compromise, contains all the attitudes, ideas, postures, gestures, habits learned from parents, grandparents, older siblings etc.

Answer 2

Parent Ego State

Question 3

What Ego state evaluates situations, gathers information, orientated toward present reality and objective gathering info. Is effective on research, but maybe ineffective as commander of personnel in a dept. Needs hardcore data to make decisions.

Answer 3

Adult Ego State

Question 4

Child ego state is someone who is playful, selfish, mean, impulsive, whining and made up of what three discernible parts of this state?

Answer 4

Natural child (Impulsive, untrained, expressive). Little Professor (unschooled wisdom, influences people, knows when to cry/stay silent to manipulate parents). Adapted Child (natural impulses occur in parental trainings, and demands significant authority figures)

Question 5

What type of state must a police manager be aware of in regards to the adult or child ego state that is bias towards something?

Answer 5

Contamination

Question 6

What behavior is completely blocking out an adult or child ego state and not embracing the positive attributes of the ego state.

Answer 6

Isolation

Question 7

What are complementary transactions?

Answer 7

Interactions between both parties (egos) that response is appropriate to the interaction.

Question 8

What is crossed transactions, which sometimes are useful and necessary to gain control of a situation or to bring about a change in behavior that is inappropriate to the situation.

Answer 8

Manager initiating the transactions received a response that was inconsistent with their expectations.

Question 9

What is Ulterior Transactions

Answer 9

transaction that has 2 messages. One message is overt the other message is covert or subliminal.

Question 10

The 4 basic life positions (First) I’m Ok, you’re OK is?

Answer 10

manager psychologically healthy, mature and able to develop open trustworthy relationships. Assume responsibility of their own behavior.

Question 11

The 4 basic life positions (Second) I’m Ok, you’re Not OK is?

Answer 11

Managers who degrade and persecute others. Blame others for their miseries, unwilling to take responsibility of their shortcomings/mistakes. Strong distrust of others.

Question 12

The 4 basic life positions (Third) I’m not Ok, you’re OK

Answer 12

Managers who feel powerless. Compared to others they come up short. self-critical, become easily depressed, irrational in their decision making

Question 13

The 4 basic life positions (Forth) I’m not ok, you’re not OK is?

Answer 13

Individuals who have given up on life. See little in themselves or others. Maybe withdrawn, moody and pessimistic.

Question 14

What is positive and negative act sanctions that recognize the behavior of other people. People need this recognitions to help develop are called?

Answer 14

Strokes

Question 15

“Games” played in Law Enforcement- “If it weren’t for Him/Her” is?

Answer 15

Game designed to blame someone else for one’s own poor performance or production.

Question 16

“Games” played in Law Enforcement- “Now I’ve Got You, You SOB (NIGYYSOB) is?

Answer 16

Attempts to catch another individual/group in a mistake, lie or violations of rule/orders so that manager can discipline the person. (Tends to destroy trusting relationships).

Question 17

“Games” played in Law Enforcement- “Blemish” is

Answer 17

player may review a report or performance and pick out minor flaws in an otherwise good report. Over critical.

Question 18

“Games” played in Law Enforcement- “Corner” is?

Answer 18

Players who put other in impossible binds. Unreasonable deadlines…etc.

Question 19

“Games” played in Law Enforcement- “Poor me” ?

Answer 19

players who find themselves in situations they do not like and spend hours griping to anyone who will listen. Poor me see themselves as “Not, OK” people.

Question 20

“Games” played in Law Enforcement- Kick me?

Answer 20

Constantly becoming involved in situations that provoke managers/supervisors to take some sort of negative reaction towards them. (chronically late, turns reports in with error all the time).

Question 21

“Games” played in Law Enforcement- Stupid

Answer 21

Variation of Kick Me, constantly doing something stupid to provoke supervisors/colleagues into commenting n their stupidity. Make mistakes or place themselves in jeopardy by their poor judgement.

Question 22

“Games” played in Law Enforcement- Wooden Leg

Answer 22

Player makes excuse to avoid success or accomplishments.