Chapter 8 - Quality Planning Flashcards
1
Q
What is the definition for Quality?
A
- something able to perform its task
- able to satisfy customer needs
- delivered with few failures
2
Q
What are the three main categories of Quality?
A
- Quality Planning
- Quality Assurance
- Quality Control
3
Q
What is the Quality Management Plan?
A
Document used to determine
- what is expected of the project’s product, service, result
4
Q
How should Quality be incorporated?
A
Should be designed into the product instead of relying on inspection
5
Q
What is Quality Planning?
A
Identifying the standards of the project
6
Q
Define Metric
A
Numerical Value used to make objective quality measurements
7
Q
Why should Metrics be defined?
A
Objectively define standards and allowable tolerance
8
Q
Define Standard
A
Level or grade that may be used as a measure of quality
9
Q
Define Tolerance
A
Maximum allowable variance from standard or specifications of a project
