Chapter 8 Flashcards

1
Q

Project Schedule

A

Details the work of the project in a format that outlines the work from start to finish

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2
Q

PERT

A

Program
Evaluation and
Review
Techniques

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3
Q

Optimistic Estimate

A

How long it will take if everything goes perfectly.

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4
Q

Pessimistic Estimate

A

How long it will take if everything goes wrong.

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5
Q

PERT Formula

A

[O + (4 x ML)+ P] / 6

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6
Q

Confidence level

A

How strongly you believe in your estimate.

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7
Q

Three-point estimates

A

A technique that calculates a simple average using pessimistic, most likely and Optimistic

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8
Q

Three-point Formula

A

(O + ML + P) / 3

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9
Q

Critical Path

A

The longest path on the project made up of activities with zero float

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10
Q

Total Float

A

The amount of time you can delay the early start of a tasks without delaying the finish date of the project

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11
Q

Free Float

A

The amount of time you can delay the start of a tasks without delaying the early start of the next task

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12
Q

Critical Path Method Formula

A

add up the duration times for activities with zero float.

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13
Q

Quality Policy

A

your organization’s policy guidelines for projects

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14
Q

Standards

A

Guidelines, rules or characteristics created by your organization that should be followed.

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15
Q

Regulations

A

Mandatory and usually result from governments, institutions or organization with the power to establish regulations within their own industry. Can result in fines and law.

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16
Q

Cost of Quality

A

How much it takes to produce the product.

17
Q

Benchmarking

A

Comparing previous project to the current one to set a standard

18
Q

Appraisal Costs

A

Costs to examine the project to make certain the requirements are being met

19
Q

Prevention Costs

A

How much it will cost to keep defects out of the final product

20
Q

Internal Failure

A

Costs for when things go wrong before the customer gets the product

21
Q

External Failure

A

When the product has reached the customer and they let you know that the requirements have not been met.