Chapter 8 Flashcards

1
Q

What factors must you consider when looking at organizational structure (3)

A

The organizational configuration of the entity itself (eg entrepreneurial, divisional)

The degree of flexibility and control needed by the org

Degree of centralization or decentralization imposed by management or circumstance

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2
Q

What are the 4 types of business structure

A

Entrepreneurial (simple)

Functional structure (bureaucracy)

Matrix structure

Divisionalisation

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3
Q

What are 3 aspects of the entrepreneurial structure

A

All decisions run through the entrepreneur

Offers flexibility and swift decision making

Dependency on entrepreneur creates limited ability to expand or cope with diversification

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4
Q

What are 3 aspects of the functional (bureaucratic) structure

A

Specialisms allows the firm to be more efficient and benefit from EOS

Departments may have a tendency to silo and communication may be slow

Rigid structure is unsuitable for highly dynamic environments

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5
Q

How can a business be divided in divionsalisation structure

What is the top of the structure

A

Geography
Product or market
Type of operation

Head office

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6
Q

What is centralization v decentralization

A

Refers to how much authority/ decision making ability is diffused throughout the org

Centralized - upper levels retain authority to make decisions

Decentralized - ability to make decisions passed down to lower levels

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7
Q

What are the positives (3) and negatives (3) from SSCs

A

Positives

Cost savings from reduced headcount and economies of scale
Knowledge sharing and development of best practice
Standardized processes

Negatives
Loss of knowledge in terms of business specifics
Staff based in SSC are removed from day to day realities
Weak relationships between SSC and the local business

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8
Q

Which model describes a flexible firm

Break down the model

A

The shamrock organization

Broken down into:
Professional core (permanently employed staff)
Flexible labour force (temp and part time workers)
Contractual fringe (external providers undertaking non-core activities)
Customers (enabled to execute some tasks themselves)

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9
Q

How can transfer pricing be used by a division to be manipulative

A

Can determine the profits of a division

These profits may affect the performance evaluation

Can determine taxes to be paid

Adding incremental margins could influence the final sales price of the product

Sometimes dysfunctional decisions can be made

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10
Q

How can transfer pricing be used by a division to be manipulative

A

Can determine the profits of a division

These profits may affect the performance evaluation

Can determine taxes to be paid

Adding incremental margins could influence the final sales price of the product

Sometimes dysfunctional decisions can be made

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11
Q

What is the best way for companies to develop overseas operations incrementally

A

Selling goods produced in home market to overseas customers

Formal pursuit of overseas sales channel through use of agents

Set up overseas office to build overseas base

Formally setting up production in overseas territory

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12
Q

Which model describes possible structures for multi- national businesses

Describe each part

A

Bartlett and Ghoshal

Matrix varying on level of global co-ordination and level of local independence

HC LI - global product division
HC HI - transnational corporation
LC LI - international division
LC HI - local subsidiaries

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13
Q

Which 3 committees should good corporate governance include

A

Audit committee
Nominations committee
Remuneration committee

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14
Q

What should the split between EDs and NEDs be for good corp gov

A

Majority NEDs

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